Indu Kharel Kafle
Edmonton,Canada
Summary
Dedicated and experienced hospitality professional with a strong background in housekeeping and food service, seeking a challenging role to contribute to the efficient operations and customer satisfaction of an esteemed organization.
Overview
9
9
years of professional experience
Work History
Room Attendant
Four Points by Sheraton Edmonton South
10.2024 - Current
- - Performed daily cleaning and maintenance of guest rooms, ensuring high standards of cleanliness
- - Restocked amenities and reported maintenance issues promptly
- - Delivered exceptional customer service to ensure guest satisfaction
Room Attendant
Four Points by Sheraton Sherwood Park
03.2024 - 10.2024
- - Handled cleaning and preparation of rooms for new guests
- - Maintained inventory of cleaning supplies and adhered to hotel policies
- - Collaborated with the housekeeping team to meet operational targets
Supervisor
Hotel The Central Park
11.2019 - 04.2023
- - Supervised daily operations in housekeeping, ensuring cleanliness and quality standards
- - Trained and guided housekeeping staff for better efficiency and productivity
- - Responded to guest requests and complaints, ensuring timely resolution
Head Waitress
Victor’s Place River Garden Clubhouse
01.2016 - 02.2017
- - Managed waitstaff schedules and ensured efficient dining service operations
- - Delivered excellent customer service and resolved guest complaints effectively
- - Coordinated with the kitchen staff for timely and accurate order delivery
Education
Higher Secondary Diploma -
Shree Laxmi Higher Secondary School
Amarapuri, Nawalparasi02-2012
Skills
- - Expertise in housekeeping and room preparation
- - Strong customer service and communication skills
- - Ability to lead and train teams effectively
- - Multitasking and time management
- - Fluent in Nepali, Hindi, and English
Languages
English
Hindi
Chinese (Mandarin)
Nepali
Timeline
Room Attendant
Four Points by Sheraton Edmonton South
10.2024 - Current
Room Attendant
Four Points by Sheraton Sherwood Park
03.2024 - 10.2024
Supervisor
Hotel The Central Park
11.2019 - 04.2023
Head Waitress
Victor’s Place River Garden Clubhouse
01.2016 - 02.2017
Higher Secondary Diploma -
Shree Laxmi Higher Secondary School
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