Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Indu Indu

Surrey,BC

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Cashier

OSO Hair Salon
Vancouver, British Columbia
07.2025 - Current
  • Greeted guests and provided excellent customer service.
  • Attended to customer service issues.
  • Monitored social media channels for customer service inquiries.
  • Demonstrated expertise in handling escalated customer service calls.
  • Monitored workflow, productivity, and customer service levels.
  • Managed the clock-in and clock-out system to ensure accurate employee time tracking.

Customer Service Officer

7 eleven
Surrey, BC
03.2025 - 06.2025
  • Processed customer orders efficiently and ensured accurate transaction handling.
  • Received and organized stock to ensure efficient inventory management.
  • Managed cashier operations, maintaining accuracy in transactions and customer satisfaction.

Education

MBA - Human Resources Management

University Canada West
Vancouver

Maharishi Dayanand University
Indian Bay, NL

Skills

  • Customer service
  • Team building
  • Conflict resolution
  • Data analysis
  • POS system operation
  • Retail merchandising
  • Phone etiquette
  • Payment processing
  • Cash handling
  • Time management
  • Data entry proficiency
  • POS systems
  • Microsoft office
  • Training and mentoring

Languages

English
Full Professional
Hindi
Native/ Bilingual

Certification

security guard license

Timeline

Customer Service Cashier

OSO Hair Salon
07.2025 - Current

Customer Service Officer

7 eleven
03.2025 - 06.2025

MBA - Human Resources Management

University Canada West

Maharishi Dayanand University

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Indu Indu