Indrajit Mitra

9x Certified Salesforce Consultant/Developer having 5+ years of experience of working in the information technology and services industry. Highly seasoned and accomplished Salesforce professional with a strong record of client satisfaction. Proven multitasker, independent worker, and team player.

• Salesforce Certified Application Architect (Credential ID: 3466381)
• Salesforce Certified Data Architect (Credential ID: 3466380)
• Salesforce Certified Sharing and Visibility Architect (Credential ID: 3452183)
• MuleSoft Certified Integration Architect
• Salesforce Certified Data Cloud Consultant (Credential ID: 4153305)
• Salesforce Certified Platform App Builder (Credential ID: 2217334)
• Salesforce Certified Sales Cloud Consultant(Credential ID: 22417610)
• Salesforce Certified Service Cloud Consultant (Credential ID: 22387528)
• Salesforce Certified Administrator (SCA) (Credential ID: 21287989)
• Salesforce Certified Platform Developer I (Credential ID: 20869422)
• JavaScript (Basic) | HackerRank | Credential ID: D7264866A974

• Published an App 'Salesforce SAP Connector' in the AppExchange
• Received various accolades for performance in different projects
• Received 'Rookie of the Year' Award
• Trailhead Ranger

Enterprise Data Integration and Consolidation
Role: Salesforce Lead | Securitas
Duration: March 2024 – Present
Key Contributions:

• Integrated data from multiple external legacy systems into Salesforce CRM, improving data accessibility and process efficiency.
• Consolidated data from multiple Salesforce orgs into a single instance, enhancing collaboration and reporting.
• Led an offshore development team in designing and implementing integration solutions using REST and SOAP APIs.
• Collaborated with cross-functional teams to define integration requirements and execute data migration strategies.

Experience Cloud Optimization
Role: Salesforce Consultant | Watkins Wellness
Duration: Feb 2023 – November 2023
Key Contributions:

• Developed custom Aura components for Opportunity and Warranty management within Experience Cloud.
• Enhanced Lightning Flows to streamline business processes and improve efficiency.
• Integrated external data sources via REST API, ensuring seamless data synchronization.

Salesforce SAP Connector Development
Role: Salesforce Consultant | GyanSys Inc
Duration: Jan 2020 – Nov 2022
Key Contributions:

• Led the development and successful AppExchange release of the 'Salesforce - SAP Connector.'
• Designed and implemented data integration solutions for Customer, Pricing, and Material synchronization.
• Managed feature management, licensing, and 2GP packaging using Salesforce Dx.

Salesforce CPQ Implementation and Enhancement
Role: Salesforce Consultant | Citrix Systems
Duration: Jan 2020 – Mar 2022
Key Contributions:

• Implemented Salesforce CPQ solutions with a focus on Quotes and associated objects.
• Automated key business processes through Apex triggers, classes, and batch jobs.
• Worked closely with stakeholders to customize CPQ features to meet specific business needs.

Field Service Lightning (FSL) Implementation and Enhancement
Role: Salesforce Consultant | Wabash National
Duration: Aug 2020 – Feb 2021
Key Contributions:

• Configured and customized Salesforce Field Service roles and workflows for different user groups.
• Developed REST API services for integrating order and work order data with external systems.
• Integrated payment processing using REST API and custom Aura components.