INDIRA SUAZO
Norwalk
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
10
10
years of professional experience
Work History
Case Manager
Crittenton Services
08.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Team Leader
Crittenton Services
01.2018 - 07.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Youth Care Worker
Crittenton Services
02.2016 - 07.2022
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
- Completed clear and concise documentation of youth behavior and actions.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
Education
Bachelor of Science - Criminal Justice
Westwood College
Torrance, CA03.2015
Skills
- Fluent in English and Spanish
- Optimistic perspective
- Constructive mindset
- Consistently dependable
- Independent task management
- Time management
- Case documentation
- Organization and multitasking
Timeline
Case Manager
Crittenton Services
08.2022 - Current
Team Leader
Crittenton Services
01.2018 - 07.2022
Youth Care Worker
Crittenton Services
02.2016 - 07.2022
Bachelor of Science - Criminal Justice
Westwood College