Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Indira Nankoosingh

Indira Nankoosingh

Scarborough

Summary

Dynamic customer service professional with a proven track record at Toys ‘R’ Us, excelling in effective communication and POS system proficiency. Passionate about enhancing customer experiences and driving sales through engaging interactions. Recognized for maintaining a clean and organized environment, ensuring safety and satisfaction for all shoppers.

Overview

10
10
years of professional experience

Work History

CSR

Toys ‘R’ Us
Newmarket
09.2021 - 09.2022
  • Greeted customers while demonstrating excellent customer service skills by ensuring customers enjoy a pleasant shopping experience
  • Replenished stock on the sales floor to provide more exciting product options
  • Kept store tidy and in order so customers can have a safe and enjoyable environment to shop
  • Priced products on shelves and assisting in inventory and price changes for items on sale
  • Sanitized carts and phones to follow the Covid protocols for health and safety precautions

CSR

Farmboy
Newmarket
08.2020 - 07.2021
  • Provided great customer service while promoting product sales and store events
  • Sliced and packaged cheese for the fridge and sales carts while I assisted in inventory
  • Assisted with preparing cheese and olive trays for sales and promotional events
  • Responsible for keeping the cheese and meat departments clean and tidy
  • Cleaned and sanitized all equipment after every use and at the end of shifts
  • Replenished ice bins to keep cheese in appropriate temperatures, while following health and safety guidelines

Sales Associate

Mastermind Toys
Newmarket
10.2019 - 01.2020
  • Provided customer service while using suggestive selling techniques
  • Operated P.O.S
  • With handling cash and debit, as well as assisted with gift wrapping services
  • Replenished and stocked shelves to offer added product options to customers
  • Greeted customers entering the store while promoting sales and store events offered for the day
  • Sanitized phones, sales displays, and carts during the Covid lockdown

Sales Promoter

CDS (Costco)
Toronto
11.2017 - 06.2019
  • Provided food samples to customers while promoting Costco’s products
  • Set up demonstration carts for the day with food equipment and supplies
  • Kept temperature log for cold and hot food items to follow health and safety guidelines
  • Provided information on benefits and health advantages of food items to encourage sales
  • Washed and sanitized food equipment used at the end of shifts, so they are ready for the next shift

CSR

Goodlife Fitness
Etobicoke
07.2012 - 11.2014
  • Promoted memberships for free 3-day trials to recruit new members to the gym
  • Scheduled appointments to fitness classes, personal trainers, and tanning rooms for members
  • Filled out forms for new and existing members as well as gave tours through the gym
  • Ensured members have been signed-in while providing them with information about the gym and services offered
  • Kept front desk and all gym amenities clean and presentable to members all times

Sales Associate

Justice
Etobicoke
09.2013 - 04.2014
  • Greeted customers and promoting sale events in store
  • Created outfits for customers using great colour coordination and style skills
  • Assisted with inventories and replenished items on sales floor for theft prevention
  • Ensured changing rooms and store are always tidy and clothes left behind are back on the racks
  • Assisted with inventories and replenished items on sales floor

Education

C.A.L.C Child Care Assistant -

01.2005

City Adult Learning Center -

01.1999

H.S Diploma -

Britannia Secondary School, Mississauga
06-1986

Skills

  • Customer service expertise
  • Effective communication
  • POS system proficiency
  • Fluent in English
  • Brochure and flyer design
  • Business card design
  • Organizational skills
  • Internet navigation
  • Reading comprehension
  • Writing proficiency
  • Smart Serve certification

Volunteer Experience

Y.M.C.A, Toronto, ON, 05/01/13, 09/01/15, Replaced towels with clean ones in the gym and all fitness rooms for club members., Refilled sanitizing bottles next to fitness equipment for members to sanitize after each use., Cleaned all equipment in the gym and fitness rooms so members have a safe and healthy environment for their fitness needs., Provided club information to members and directed them to service areas., Assisted staff with other duties in the gym and reported broken fitness equipment to management.

Timeline

CSR - Toys ‘R’ Us
09.2021 - 09.2022
CSR - Farmboy
08.2020 - 07.2021
Sales Associate - Mastermind Toys
10.2019 - 01.2020
Sales Promoter - CDS (Costco)
11.2017 - 06.2019
Sales Associate - Justice
09.2013 - 04.2014
CSR - Goodlife Fitness
07.2012 - 11.2014
- C.A.L.C Child Care Assistant,
- City Adult Learning Center,
Britannia Secondary School - H.S Diploma,

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Indira Nankoosingh