INDIRA JOHAL
Gro
Burnaby,B.C.
Summary
My objective is to leverage my experience while continuing to be challenged and grow internally within Simon Fraser University.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Group Lead Graduate Studies
Simon Fraser University
6 2019 - Current
- Utilizing advanced systems for SIMS, goGRAD, OASIS, and Support Pal
- Assisting the Records and Admissions Managers with hiring of new and temporary staff
- Referring to Graduate General Regulations for policy and procedure clarification and compliance
- Leading daily work flow and monitoring GARR team in Records, Registration, and Admissions
- Assisting graduate program staff in troubleshooting system-related problems and updating student records
- Providing training to clerical, Graduate Program Assistants, and temporary staff
- Overseeing admission recommendation processing and ensuring accuracy and efficiency
- Updating dates and deadlines to Graduate Studies website
- Resolving complex applications and tuition issues
- Creating term processes such as DISC, billing adjustment factors and tuition testing each term
- Setting up sub-plans for departments
- Processing and updating graduate procedures
- Overseeing convocation procedures
- Reviewing and processing transfer credits
- Documenting and updating procedures related to the Records team
- Processing graduate admissions for departments.
Temporary Coordinator
06.2018 - 05.2019
- The temporary GARR Coordinator position was extended to a one-year assignment from June 4, 2018 to May 31, 2019.
Records Assistant
Office of the Dean of Graduate Studies & Postdoctoral Fellows Simon Fraser University
03.2008 - 11.2017
Secretary
Faculty of Education, Simon Fraser University
04.2007 - 07.2007
Records Assistant (Temporary Assignment)
Office of the Dean of Graduate Studies and Postdoctoral Fellows Simon Fraser University
05.2006 - 03.2007
Financial Assistant
School of Interactive Arts and Technology, Simon Fraser University
10.2005 - 05.2006
Admissions Assistant
Student Services, Simon Fraser University
06.2005 - 09.2005
Collections Secretary
Library Services, Simon Fraser University
11.2004 - 05.2005
Clerk
Beedie School of Business, Simon Fraser University
04.2004 - 10.2004
Education
Graduate Diploma in Business Administration Program -
Simon Fraser University
Bachelor of Business Administration - undefined
University of Phoenix
Criminal Justice and General Studies Diploma - undefined
Douglas College
01.1990 - 05.1993
Skills
Typing speed of 60 wpm
Effective Presentation Skills Workshop AEM Authoring Basics –April 2018
Proficient in all Microsoft programs such as MS word, Excel, Powerpoint and Filemaker
Excellent knowledge of Peoplesoft, Kayako and Support Pal
Community Service
- Team Manager, Burnaby Football Club, 12/2022, present, Scheduling, Organizing tournaments, games and practices, Responsible for team stats, Assisting the coaching staff deal with any issues, Planning fundraising initiatives and events.
- Team Manager/Assistant Coach, Burnaby Girls Soccer Club, 09/2013, 06/2019, Organizing tournaments, games and practices, Scheduling, Score reporting, Conflict resolution, often the first point of contact for team members and parents.
References
available upon request
Timeline
Temporary Coordinator
06.2018 - 05.2019
Records Assistant
Office of the Dean of Graduate Studies & Postdoctoral Fellows Simon Fraser University
03.2008 - 11.2017
Secretary
Faculty of Education, Simon Fraser University
04.2007 - 07.2007
Records Assistant (Temporary Assignment)
Office of the Dean of Graduate Studies and Postdoctoral Fellows Simon Fraser University
05.2006 - 03.2007
Financial Assistant
School of Interactive Arts and Technology, Simon Fraser University
10.2005 - 05.2006
Admissions Assistant
Student Services, Simon Fraser University
06.2005 - 09.2005
Collections Secretary
Library Services, Simon Fraser University
11.2004 - 05.2005
Clerk
Beedie School of Business, Simon Fraser University
04.2004 - 10.2004
Criminal Justice and General Studies Diploma - undefined
Douglas College
01.1990 - 05.1993
Group Lead Graduate Studies
Simon Fraser University
6 2019 - Current
Graduate Diploma in Business Administration Program -
Simon Fraser University
Bachelor of Business Administration - undefined
University of Phoenix
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