Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

INDERVIR DHILLON

Victoria

Summary

Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.

Overview

17
17
years of professional experience

Work History

Project Manager

Patriot Homes
09.2017 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Negotiated and managed third-party contracts related to project deliverables.

Cold Storage Owner

Dhillon Cold Storage
10.2008 - Current
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Raised property accuracy and accountability by creating new automated tracking method.

Gas Station Owner

Dhillon Gas Station
08.2007 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Restaurant Owner

Hot Million's
06.2009 - 02.2020
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.

Truck Driver

Burnac Produce Limited
09.2016 - 09.2017
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Mail Carrier

Canada Post
03.2016 - 01.2017
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to approximately 50-110 customers per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Education

Bachelor of Arts -

Panjab University Chandigarh
Chandigarh, India
04.2009

Skills

  • Project Planing
  • Advanced problem solving
  • Business Management
  • Employee Scheduling
  • Employee Motivation
  • Customer Relations
  • Entrepreneurial personality

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Project Manager

Patriot Homes
09.2017 - Current

Truck Driver

Burnac Produce Limited
09.2016 - 09.2017

Mail Carrier

Canada Post
03.2016 - 01.2017

Restaurant Owner

Hot Million's
06.2009 - 02.2020

Cold Storage Owner

Dhillon Cold Storage
10.2008 - Current

Gas Station Owner

Dhillon Gas Station
08.2007 - Current

Bachelor of Arts -

Panjab University Chandigarh

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INDERVIR DHILLON