Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Class 1 Truck Driver
City Link Express
Calgary
Increased team efficiency through effective communication, sharing route knowledge, and offering support during challenging situations.
Demonstrated commitment to safety by adhering to all company policies and federal transportation regulations.
Maintained detailed documentation of travel logs, hours of service, and vehicle maintenance records for compliance purposes.
Snow Plow Driver
Garden
Hamilton, ON
10.2023 - 02.2024
Technical and sales customers service representati
Inbound outbound solutions
Technical Customer Support Specialist
Inbound Outbound
Summerside, PE
10.2021 - 07.2023
Increased first-call resolution rates with thorough troubleshooting and problem-solving skills.
Collaborated with cross-functional teams to address complex technical problems, ensuring timely resolutions for customers.
Demonstrated excellent multitasking abilities while juggling multiple support requests without compromising quality or efficiency.
Contributed to the creation of a comprehensive knowledge base for future reference and issue resolution.