Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

INDERPREET SINGH

Jalandhar,,Punjab

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

3g Lighting
08.2022 - 02.2023
  • Assisted management in developing and maintaining a robust quality management system that consistently met or exceeded industry standards.
  • Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
  • Contributed to the development of new inspection methods using cutting-edge technology to enhance accuracy and efficiency within the department.
  • Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
  • Demonstrated commitment to safety by adhering strictly to established protocols during all aspects of the inspection process.

Manager

Vardhaman Megatech Private Limited
07.2019 - 01.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

ASSISTANT FILING MANAGER

VISATIP IMMIGRATION AND SERVICES
03.2017 - 11.2018
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
  • Supported team members, providing necessary documents and files for efficient decision-making processes.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Bachelor of Science - ELECTRONICS AND COMMUNICATION

CT GROUP OF INSTITUTE
SHAHPUR, JALANDHAR
03.2016

Skills

  • Retail Management
  • Luxury Retail Experience
  • Sales expertise
  • Sales strategy development
  • Customer Relations
  • Complaint Handling
  • Follow-up skills
  • Inspection documentation
  • Safety Procedures
  • Team Leadership
  • Staff Management

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

CPR and First Aid Training Certification

Timeline

Quality Control Inspector

3g Lighting
08.2022 - 02.2023

Manager

Vardhaman Megatech Private Limited
07.2019 - 01.2022

ASSISTANT FILING MANAGER

VISATIP IMMIGRATION AND SERVICES
03.2017 - 11.2018

Bachelor of Science - ELECTRONICS AND COMMUNICATION

CT GROUP OF INSTITUTE

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INDERPREET SINGH