INDERPREET KAUR
Toronto,ON
Summary
Results-driven Process Assistant with strong capability in enhancing productivity and streamlining workflow processes. Specialize in process optimization, quality control, and data analysis to support efficient operations. Excel in communication, problem-solving, and teamwork, leveraging these skills to foster collaboration and improve process outcomes.
Overview
9
9
years of professional experience
Work History
Backup Process Assistant| POPs Lead| Learning Amb.
Amazon Canada Fulfillment Services
Bolton, ON, Canada
09.2021 - Current
- Played an integral role in Amazon’s customer-centric operations, ensuring seamless coordination from order placement to fulfillment.
- I collaborated with team members and supported leadership managers, which resulted in a 10% increase in team efficiency.
- Assisted in production duties, including picking, packing, and loading/unloading of products, consistently exceeding daily productivity targets by 15% to 20%.
- Recognized as a top performer for maintaining 100% order accuracy every month.
- Communicated instructions effectively to associates, ensuring task clarity and smooth operations.
- Motivated team members fostered a positive and productive work environment that led to a 15% improvement in overall workflow.
- Maintained a safe work environment by enforcing safety regulations, proactively identifying potential hazards, and contributing to a zero-injury workplace.
Team Manager
Subway
Toronto, Canada
09.2018 - 08.2021
- Directed and coordinated staff activities in food preparation, inventory management, and customer service.
- Maintained meticulous records of stock, repairs, and sales, addressing customer concerns with accuracy.
- Oversaw staff recruitment, budgeting, and cost management, ensuring operational efficiency.
- Fostered an inclusive team culture, promoting diversity and encouraging innovative ideas.
Receptionist
Hotel Bombay Regency
Jalandhar, India
06.2016 - 07.2018
- Managed telephone communications, accurately recording data, and facilitating effective team communication.
- Managed associate data entry and review within payroll systems, ensuring accuracy and timeliness.
Education
Associate's Degree - Justice And Law, Bachelor of Applied Science in Justice Studies
Guelph-Humber University
Toronto, ON09-2023
High School Diploma or Equivalent - Tourism and Marketing, Tourism - Travel Services Management 2year diploma program
Humber College Institute of Technology & Advanced Learning
Toronto, ON05.2020
Skills
- 2 years of experience with Microsoft Office (Excel, Word, Outlook), and familiarity with warehouse management systems (WMS)
- Adept at providing clear instructions, resolving issues quickly, and fostering teamwork, leading to a 15% improvement in workflow efficiency
Additional Information
Available to work in a fast-paced environment and adapt to changing priorities. Committed to upholding Amazon's values of being Earth's Safest Place to Work, Best Employer, and Most Customer-Centric Company.
Timeline
Backup Process Assistant| POPs Lead| Learning Amb.
Amazon Canada Fulfillment Services
09.2021 - Current
Team Manager
Subway
09.2018 - 08.2021
Receptionist
Hotel Bombay Regency
06.2016 - 07.2018
Associate's Degree - Justice And Law, Bachelor of Applied Science in Justice Studies
Guelph-Humber University
High School Diploma or Equivalent - Tourism and Marketing, Tourism - Travel Services Management 2year diploma program
Humber College Institute of Technology & Advanced Learning
References
References available upon request.
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