Inderpreet Kaur
Winnipeg,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Adept at handling multiple tasks effectively and efficiently in fast-paced environments. Known for taking a proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Wawanesa Insurance HQ
10.2023 - Current
- Managed access control, welcoming employees and guests/VIPS executives while verifying credentials and maintaining a secure environment.
- Utilized reservation software proficiently to manage bookings and track important guest details accurately.
- Monitored CCTV systems and promptly responded to alarms and security breaches, serving swift resolution of incidents.
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
- Assisted in training new team members on front desk procedures and best practices for exceptional service delivery.
- Maintained high level of professionalism and discretion when dealing with guests.
Security Officer
Paladin Security Group
06.2023 - Current
- Managed access control, welcoming employees and guests/VIPs while verifying credentials and maintaining secure environment
- Provided courteous assistance and directions to residents and visitors, enhancing overall customer satisfaction
- Monitored CCTV systems and promptly responded to alarms and security breaches, serving swift resolution of incidents
- Collaborated with team members and stakeholders to address concerns effectively
- Addressed employee grievances and provided resolutions in timely manner.
Security Guard
Garda World
04.2023 - Current
- Independently managed security situations, ensuring prompt response and resolution even in absence of supervisor
- Executed essential security guard duties in adherence to established guidelines, maintaining site safety and security
- Demonstrated profound understanding of conflict resolution, displaying patience and making well-considered decisions in challenging situations to de-escalate conflicts effectively
- Handled situations involving patients with mental abnormalities with empathy, patience, and appropriate intervention techniques to ensure their safety and well-being
- Specialized in parking setting, maintaining vigilance and ensuring security of vehicles and individuals within premises
- Managed front desk duties in industrial settings, maintaining access control and providing excellent customer service to employees and visitors.
Administrative Assistant
Gee Immigration Services
05.2021
- Address client questions and concerns via phone, email, or in person, offering accurate information
- Keep calendars up-to-date and ensure all deadlines and appointments are met
- Organize and file client records, application materials, and correspondence
- Provide administrative support to immigration officers, legal staff, or case managers, including preparing reports and handling special projects
- Perform general office tasks such as filing, faxing, and photocopying
- Oversee daily office activities and ensure operational efficiency.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Library Assistant
The Best Study Library
04.2020
- Assist library patrons with locating and checking out materials
- Answer questions and provide information about library services, programs, and resources
- Check in and check out library materials using the library’s automated system
- Renew items and handle holds and reservations
- Organize and shelve books and other materials in the correct order
- Perform regular inventory checks to ensure materials are in the right place and in good condition
- Label and prepare materials for circulation, including covering and shelving new books.
Education
Bachelor of Arts - Business Administration(Human Resource Management)
Red River College Polytechnic
Winnipeg, MB05.2023
High School Diploma -
Sudesh Vatika Convent School
Punjab, India04.2020
Skills
- Strong customer service skills with a service-oriented approach
- Strategic thinking and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Strong multitasking
- Artificial intelligence understanding
- Critical Thinking
- Clear Communication
Certification
- Security License, Manitoba Justice
- First Aid/CPR AED Certification, Canadian Red Cross
- Non-Violent Crisis Intervention (CPI) Certification, Paladin Security
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Concierge
Wawanesa Insurance HQ
10.2023 - Current
Security Officer
Paladin Security Group
06.2023 - Current
Security Guard
Garda World
04.2023 - Current
Administrative Assistant
Gee Immigration Services
05.2021
Library Assistant
The Best Study Library
04.2020
Bachelor of Arts - Business Administration(Human Resource Management)
Red River College Polytechnic
High School Diploma -
Sudesh Vatika Convent School
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