Summary
Overview
Work History
Education
Skills
Languages
Volunteer work , Reading , Travelling , Outdoor Activities
Timeline
Generic

Inderpreet Kaur

Brampton

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
04.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Customer Representative

ICICI Bank
11.2021 - 11.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Streamlined communication channels for improved customer service response times and overall efficiency.
  • Collaborated with team members to create a positive work environment, resulting in higher employee retention rates.
  • Cultivated lasting relationships with clients by providing personalized solutions to their needs and concerns.

Education

High School Diploma -

Algoma University Queen
Brampton, ON
09.2024

Bachelor of Commerce - Accounting And Finance

Khalsa College Patiala
Punjab, India
04.2021

Skills

  • Inventory Restocking
  • Performance Improvement
  • Inventory Counts
  • Safety awareness
  • Clear Communication
  • Drive-Thru Operations
  • Food Running
  • Safe Food Handling
  • Customer Service
  • Customer Engagement
  • Complex Problem-Solving
  • Teamwork and Collaboration

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Volunteer work , Reading , Travelling , Outdoor Activities

Demonstrating commitment to community service and teamwork.

Devoted reader with a thirst for knowledge, fostering continuous learning and critical thinking skills

Passionate traveler with a global perspective, fostering adaptability and cultural awareness.

Enthusiastic outdoor adventurer, fostering a love for nature and promoting physical well-being.

Timeline

Crew Member

McDonald's
04.2023 - Current

Customer Representative

ICICI Bank
11.2021 - 11.2022

High School Diploma -

Algoma University Queen

Bachelor of Commerce - Accounting And Finance

Khalsa College Patiala

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Inderpreet Kaur