Detail-oriented team player with strong organizational skills. Experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Operations Support Coordinator
SCI
40 Hereford St. Brampton, ON
08.2022 - Current
Plan, organize, direct, control and evaluate operation of or department responsible for co-ordination, arranging and monitoring transportation and movement of goods
Arrange shipping documentation and oversee schedule, dispatch and tracking of goods
Monitor company's or department's performance, prepare reports for senior management, and plan for changes to schedules and policies
Trained and mentored new team members, fostering positive work environment that encouraged continuous learning.
Collaborated with senior leadership on strategic planning initiatives to drive growth in line with company objectives.
Participate in all administrative and operational functions as directed by Senior Operations Manager
Assist and communicate with internal and external Clients to ensure that inquiries and reporting commitments are met
Execute systemic components of receiving, replenishment, and closing out orders
Generate reports that provide visibility into status and performance of the operation
Act as a Subject Matter Expert, assist employees with troubleshooting
Monitor activities to ensure they are completed accurately and in timely manner
Be responsible for accuracy of daily reporting as well as maintaining order and delivery management
Perform investigations where required
Backup OPS
SCI
6590 Millcreek Dr Mississauga
05.2022 - 08.2022
Enhanced inventory accuracy by closely monitoring stock levels and adjusting wave plans accordingly.
Optimized warehouse efficiency by developing and implementing strategic wave plans.
Implemented best practices for warehousing operations, resulting in improved productivity and workflow.
Evaluated employee performance, providing feedback for continuous improvement and development.