Inderjit Kaur
Regina
Overview
8
8
years of professional experience
Work History
Industrial Trainee
Tarika Resort & Spa
Healthcare Customer Service Representative
Guru Ramdas International Airport
02.2021 - 12.2022
- Met and exceeded daily service quality and performance goals
- Updated customer accounts with current personal and purchasing information
- Made informed decisions under stressful circumstances.
Healthcare Assistant
Jaipur International Airport
08.2020 - 02.2021
- Monitored patients' conditions by taking pulse, temperature and other vital signs
- Restocked supplies unit-wide and collected soiled linens and trash to keep areas tidy and clean
- Maintained infection control and prevention standards for optimum staff and patient protection.
Front Office Assistant, Housekeeping Department
Aagaaz Hotel
06.2018 - 06.2020
- Provided guests with company information and addressed questions and complaints
- Performed copying, faxing and printing tasks to organize and distribute important documents
- Established and maintained good communications and teamwork with fellow associates and other departments.
- Cleans, Sanitizes And Bed making hotel rooms,office,restrooms and residential areas.
- Knowledge of how to use cleaning tools and supplies.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Front Desk Assistant
GNA University
01.2015 - 01.2018
Education
Bachelor of Science - Hotel Management and Catering technology
GNA University
Phagwara, Punjab05.2018
High School Diploma - Arts
Govt sen sec school
Dosanjh Kalan, Punjab04.2015
Skills
- LEADERSHIP SKILLS
- TIME MANAGEMENT SKILLS
- TEAMWORK
- PROBLEM SOLVING
- MULTITASKING
- CUSTOMER SERVICE
- ADAPTABILITY
- ACTIVE LISTENING
- ORGANIZATIONAL SKILLS
- INITIATIVE
- POSITIVITY
Languages
English
Punjabi
Native or Bilingual
Hindi
Timeline
Healthcare Customer Service Representative
Guru Ramdas International Airport
02.2021 - 12.2022
Healthcare Assistant
Jaipur International Airport
08.2020 - 02.2021
Front Office Assistant, Housekeeping Department
Aagaaz Hotel
06.2018 - 06.2020
Front Desk Assistant
GNA University
01.2015 - 01.2018
Industrial Trainee
Tarika Resort & Spa
Bachelor of Science - Hotel Management and Catering technology
GNA University
High School Diploma - Arts
Govt sen sec school