INDERJEET SINGH
Oakville
Summary
Results-driven professional with 20+ years in finance, shared services, and operational leadership, specializing in process optimization, compliance, and cross-functional collaboration. Proven ability to lead high-performing teams, drive cost savings, and implement scalable solutions in Fortune 500 environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Global Delivery Lead – Finance Operations
Salesforce Inc.
03.2021 - Current
- Lead global finance shared services for a Fortune 500 tech company, managing 200+ professionals across 3 countries with 99% SLA adherence for supplier payments and T&E audits.
- Oversee third-party vendor relationships, ensuring alignment with contractual obligations, service levels, and compliance requirements.
- Partner with Procurement, Legal, and IT to review and implement contract management and audit-ready frameworks, mitigating operational risks.
- Achieved a 30% reduction in processing errors and 20% annual cost savings through ERP integration and standardized workflows.
- Conduct regular vendor performance reviews, identify improvement opportunities, and ensure audit compliance across operations.
Consultant – Finance
Canadian Imperial Bank of Commerce
05.2019 - 03.2021
- Supported Finance Operations & Governance for global portfolios; ensured GL integrity, reconciliations, and audit coordination.
- Oversaw vendor-managed finance operations (~100 FTEs offshore), driving performance alignment and compliance with contractual SLAs.
- Partnered with business leads to streamline reporting processes, reducing discrepancies by 25% and improving accuracy in financial submissions.
- Collaborated with internal stakeholders for vendor escalations and contract change management.
Project Manager- Finance
Greater Toronto Airports Authority (GTAA)
08.2018 - 05.2019
- Digital Transformation: Cut invoice processing time by 50% through OCR automation, enhancing supplier satisfaction.
Tower Lead – P2P, Tax
Accenture
09.2016 - 06.2018
- Scale Leadership: Managed 500K+ annual invoices for hospitality clients, improving accuracy by 35% via OCR solutions.
Sr. Engagement Manager – Finance
Capgemini
08.2014 - 09.2016
- Scale Leadership: Managed 400 FTEs supporting the finance operations for Hospitality accounts
Education
Certified Management Accountant -
01.2013
Master of Commerce - Accounting & Finance
01.2000
Skills
- ERP Systems (Peoplesoft, Oracle, Workday), OCR Tools, Advanced Excel, Concur, Coupa
Accomplishments
- Cost Savings: Drove 25% reduction in AP costs through automation (Salesforce).
- Compliance: Achieved zero audit findings for 3 consecutive years (Salesforce).
- Global Collaboration: Led teams across North America, UK, and India (Accenture/Capgemini).
Languages
Hindi
Native or Bilingual
English
Professional Working
Punjabi
Full Professional
Certification
Certified Management Accountant (CMA)
Timeline
Global Delivery Lead – Finance Operations
Salesforce Inc.
03.2021 - Current
Consultant – Finance
Canadian Imperial Bank of Commerce
05.2019 - 03.2021
Project Manager- Finance
Greater Toronto Airports Authority (GTAA)
08.2018 - 05.2019
Tower Lead – P2P, Tax
Accenture
09.2016 - 06.2018
Sr. Engagement Manager – Finance
Capgemini
08.2014 - 09.2016
Master of Commerce - Accounting & Finance
Certified Management Accountant -
CORE COMPETENCIES
- Operational Excellence – Process standardization, automation, and SLA governance.
- Contract & Compliance Management – Risk mitigation, audit readiness, and billing accuracy.
- Shared Services Leadership – Global teams, vendor management, and cost optimization.
- Data-Driven Decision-Making – Power BI, ERP systems, and performance dashboards.
- Stakeholder Engagement – Cross-functional collaboration with Legal, Finance, and IT.