INDERJEET SINGH
Courtenay
Summary
Dynamic leader and entrepreneur with a proven track record at UPPALVERSE CLEANERS LTD, enhancing customer satisfaction and streamlining operations. Excelled in relationship building and small business management, significantly increasing repeat business through exceptional service. Skilled in verbal communication, adept at fostering strong client relationships and leading teams to exceed productivity goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OWNER OPERATOR CLEANING COMPANY
UPPALVERSE CLEANERS LTD
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Supervisor
AZ QUALITY FOODS LTD COURTENAY(SABZI MANDI )
02.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
SUPERVISOR
AZ QUALITY FOODS LTD (SABZI MANDI )
07.2021 - 02.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
AZ QUALITY FOOD LTD.(SABZI MANDI NANIMO)
09.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Receptionist
VIU GYMNASIUM
05.2019 - 09.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Graduate Diploma in Project Management - BUSINESS
Vancouver Island University
Nanaimo, BC09.2021
Graduate Diploma in Business - Business
Vancouver Island University
Nanaimo, BC09.2020
English As Second Language - Languages
Vancouver Island University
Nanaimo, BC07.2019
Bachelor of Arts - Humanities
PUNJABI UNIVERSITY
PATIALA, PUNJAB 05.2018
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Urdu
Professional Working
French
Elementary
Certification
chemical handling certifictae
Timeline
OWNER OPERATOR CLEANING COMPANY
UPPALVERSE CLEANERS LTD
09.2023 - Current
Supervisor
AZ QUALITY FOODS LTD COURTENAY(SABZI MANDI )
02.2022 - Current
SUPERVISOR
AZ QUALITY FOODS LTD (SABZI MANDI )
07.2021 - 02.2022
Cashier
AZ QUALITY FOOD LTD.(SABZI MANDI NANIMO)
09.2019 - 07.2021
Front Desk Receptionist
VIU GYMNASIUM
05.2019 - 09.2019
Graduate Diploma in Project Management - BUSINESS
Vancouver Island University
Graduate Diploma in Business - Business
Vancouver Island University
English As Second Language - Languages
Vancouver Island University
Bachelor of Arts - Humanities
PUNJABI UNIVERSITY
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