INDERJEET SINGH
Sault Ste. Marie,ON
Summary
I possess a strong work ethic and a willingness to learn new tasks effortlessly and follow instructions. I am also prompt and reliable, a good problem solver, solid and straightforward ability to communicate.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Petro-Canada
10.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Construction Worker
PIDMOND CONSTRUCTION
09.2022 - 01.2023
- Operated power equipment to move materials and promote job efficiency.
- Managed safe and efficient use of tools and equipment on construction sites.
- Operated forklifts and boom lifts to complete various tasks.
- Assisted in digging, trenching and backfilling trenches and foundations.
Construction Project Coordinator
Haffiz Construction Company
03.2020 - 05.2022
- Coordinated training sessions for team members on new software tools and industry best practices to enhance overall productivity levels on job sites.
- Prepared and managed project budgets to accurately track costs and expenses.
- Provided feedback to workers on job performance and safety procedures.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Education
Post-Degree Certificate - Supply Chain Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON12.2023
Post-Degree Certificate - Project Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON04.2023
Bachelor of Technology - Civil Engineering
Punjab Technical University
Punjab (india)04.2018
Skills
- Customer Relationship Management (CRM)
- Quality Control
- Tool management
- Problem-solving abilities
- Heavy Equipment Operation
- Formwork Design
- POS Systems and Ordering Platforms
- Hand and Power Tool Operation
- Quality Inspection Reports
- Materials Procurement
Certification
Worker Health and Safety Awareness in 4 Steps
Workplace Hazardous Materials Information System (WHMIS)
Working at heights certificates
confined space certificate
Accessible services for college customer serivce standard course(AODA)
Ontario G driving licence
Timeline
Customer Service Representative
Petro-Canada
10.2022 - Current
Construction Worker
PIDMOND CONSTRUCTION
09.2022 - 01.2023
Construction Project Coordinator
Haffiz Construction Company
03.2020 - 05.2022
Post-Degree Certificate - Supply Chain Management
Sault College of Applied Arts And Technology
Post-Degree Certificate - Project Management
Sault College of Applied Arts And Technology
Bachelor of Technology - Civil Engineering
Punjab Technical University
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