Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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INDERJEET SIDHU

Ottawa,ON

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Customer Service Specialist

Carleton University
08.2024 - 12.2024
  • Delivered front-line customer service and provided information and assistance to a diverse student population.
  • Assisted with event planning, registration, and coordination, enhancing the student experience.
  • Maintained accurate records and supported administrative functions in a busy office environment.

Inventory Associate

WIS International
03.2024 - 07.2024
  • Conducted accurate inventory counts and audits across various retail locations.
  • Ensured product scanning and data entry met company standards for quality and efficiency.
  • Worked collaboratively in fast-paced environments requiring attention to detail and teamwork.

Sales Associate

Esso Gas Station
10.2023 - 02.2024
  • Handled POS transactions including cash, credit, and loyalty programs with accuracy and efficiency.
  • Assisted customers with inquiries and promoted in-store promotions to drive sales.
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Resolved customer inquiries and concerns effectively to ensure satisfaction.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Retail Store Associate

H&M
02.2023 - 07.2023
  • Greet and engage with customers to provide personalized shopping experiences aligned with brand values.
  • Support floor presentation, replenishment, and visual merchandising standards.
  • Process transactions efficiently through POS and maintain accurate cash handling procedures.
  • Collaborated with team members to achieve daily sales goals and tasks.
  • Educated customers on current promotions and loyalty programs available in-store.

Education

Masters - management

Carleton University
12.2024

Skills

  • Customer service
  • Inventory management
  • POS system operation
  • Customer engagement
  • Conflict resolution
  • Retail sales
  • Verbal and written communication
  • Problem-solving

Personal Information

Available: Open-Full Time

Timeline

Customer Service Specialist

Carleton University
08.2024 - 12.2024

Inventory Associate

WIS International
03.2024 - 07.2024

Sales Associate

Esso Gas Station
10.2023 - 02.2024

Retail Store Associate

H&M
02.2023 - 07.2023

Masters - management

Carleton University

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INDERJEET SIDHU