Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Inderjeet Kaur

Brampton

Summary

A driven leader with proven success in staff management and employee motivation at Macdonald's. Excelled in training and mentoring, enhancing team productivity, and reducing turnover. Leveraged a goal-oriented approach to exceed customer satisfaction goals through strategic improvements. Skilled in multitasking and efficient workflow implementation, demonstrating significant achievements in operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisior in Food Industry

Macdonals
07.2023 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.

Crew Member

Macdonals
01.2023 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Niagara College
Toronto, ON
08.2024

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

Food Handler Certification

Health and Safety Training

Workplace Hazardous Materials Information System (WHMIS)

Timeline

Supervisior in Food Industry

Macdonals
07.2023 - 08.2024

Crew Member

Macdonals
01.2023 - 06.2023

High School Diploma -

Niagara College
Inderjeet Kaur