Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Inderjeet Kaur

Collingwood,ON

Summary

Experienced and organized professional adept at managing operations in a busy restaurant environment. Customer-driven with strong coordination skills and a collaborative mindset. Dedicated to enhancing employee workplace satisfaction through innovative approaches. Highly competent in clinical laboratory operations, with a punctual and professional work ethic. Adaptable to various shifts and excels both independently and as part of a team.

Overview

5
5
years of professional experience

Work History

Restaurant Supervisor

Popeyes Louisiana Kitchen
Collingwood, Ontario
08.2022 - Current
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Developed menus for special events such as banquets, weddings or private parties based on budget considerations.
  • Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
  • Resolved customer complaints promptly and professionally.
  • Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
  • Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
  • Planned work schedules for restaurant personnel ensuring adequate coverage at all times.

Customer Service Representative

Bell
Collingwood, Ontario
01.2020 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided accurate information about products and services to customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Associate of Science - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
10-2021

Skills

  • Conflict Resolution
  • Health and safety standards
  • Sales operations
  • Resources Allocation
  • Staff Management
  • Food services management

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Restaurant Supervisor

Popeyes Louisiana Kitchen
08.2022 - Current

Customer Service Representative

Bell
01.2020 - 08.2022

Associate of Science - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology

Sheridan College Institute of Technology And Advanced Learning

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Inderjeet Kaur