Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Receptionist
Skydome Auto & Truck Centre
10.2022 - 11.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Shift Supervisor
Subway
06.2020 - 10.2022
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Sandwich Artist
Subway
12.2018 - 06.2020
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Collaborated with team members to maintain a smooth workflow during busy hours.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
Post Graduation Diploma - Project And Business Management
Alpha College of Business And Technology
Scarborough, ON
04.2020
Post Graduation Diploma - Human Resources
Alpha College of Business And Technology
Scarborough, ON
09.2019
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Customer and client relations
Office Administration
Documentation And Reporting
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Receptionist
Skydome Auto & Truck Centre
10.2022 - 11.2023
Shift Supervisor
Subway
06.2020 - 10.2022
Sandwich Artist
Subway
12.2018 - 06.2020
Post Graduation Diploma - Project And Business Management
Alpha College of Business And Technology
Post Graduation Diploma - Human Resources
Alpha College of Business And Technology
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