Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Inder Arora

Mississauga,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Warehouse Worker

Farmboy
05.2023 - 12.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Merchandiser

Shoppers Drug Mart
01.2023 - 05.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Customer Service Representative

Telus International
12.2021 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

BBA - Business Marketing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Skills

  • Warehouse Operations
  • Positive Attitude
  • Material Handling
  • Customer Handling
  • Building Rapport

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Warehouse Worker

Farmboy
05.2023 - 12.2023

Merchandiser

Shoppers Drug Mart
01.2023 - 05.2023

Customer Service Representative

Telus International
12.2021 - 12.2022

BBA - Business Marketing

Conestoga College Institute of Technology And Advanced Learning

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Inder Arora