Katherine Renderos

• Ensured compliance with food safety regulations by maintaining accurate documentation and records to meet HACCP and SQF certifications.
• Conducted regular audits of sanitation practices in production areas to maintain a clean and safe working environment free from potential sources of contamination.
• Enhanced product quality by conducting routine inspections and implementing corrective actions to adherence to specifications.
• Conducted training sessions on food safety standards and best practices, raising awareness among production staff members.
• Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
• Performed equipment calibrations and maintenance tasks according to schedule, minimizing downtime and ensuring optimal performance during testing procedures.
• Maintain the Approved supplier program by performing Raw Material Audits

• Entered data, generated reports, and produced tracking documents.
• Maintained quality documentation and records for conformance with relevant standards.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Evaluated Shelf-Life samples against standards by completing visual inspections, and other established tests.
• Performed thorough inspections of incoming materials and outgoing products.
• Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
• Provide back up support to FSQA where required.
• Prepare LIMS labels and conduct swabbing, samples as needed.
• Conduct CCP and prerequisite training and other Food Safety Training.
• Maintained GMP training presentation and CCP presentations.
• Order FSQA Supplies and maintained inventory up to date.

RKE Lead hand

• Contributes to a healthy work environment, while maintaining high safety food standard
• Assists supervisor with various tasks throughout the department including providing work direction to employees.
• Consistently taking action to correct any issues and to make process improvements.

Poultry Rejection Program (PRP)

• Ensure all job-related operations follow GMPs, HACCP, Health & Safety and WHMIS
• Accurately maintain with all assigned paperwork (condemns and others)
• Working closely with CFIA
• Work under pressure and handle multiple priorities and complex tasks simultaneously.

Data Entry – Receiving and Lairage

• Entered data into spreadsheets, documents, and databases, as well as maintaining best accuracy rate.
• Obtained scanned records and uploaded into company databases.
• Strong expertise of Excel, Microsoft Word, and SAP software.
• Received trucks loaded with live birds and perform inspection for animal welfare concerns.

• Demonstrated ability to work in a fast environment and handle multiple priorities.
• Understand the work environment and pay attention to detail and the importance of safety and guidelines.
• Able to work efficiently with and without supervision.
• Maintained a safe and clean work environment.
• Knowledge of drive a machine to packed customer orders.
• Performed limited quality control checks as directed.
• Demonstrated positive attitude and teamwork abilities.

• Resolved customer complaints with empathy.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Handle customer calls by answering questions, finding solutions to issues, addressing concerns or complaints and provides tech support as they needed.
• Processed credit card payments on behalf of customers and as per the authorization.

• Assist and guide customers to create a positive and memorable experience.
• Learning and understanding customer needs and concerns and guiding them to the right product selection.
• Ensuring displays cases are looking fresh, full, and clean.
• Keeping the space tidy and clean throughout the day.
• Opening and Closing duties.
• Handle customers comments and inquires. Direct inquires accordingly and follow up to ensure they are addressed. Own the compliant or Inquiry.

• Prepared tables and settings for wedding and other event reception.

• Greeted guests in a friendly and polite manner and let them to the table/dining area.
• Served food and beverages to patrons.
• Handled customer inquiries to ensure excellent service.
• Maintained a clean and safe work environment.