Summary
Overview
Work History
Education
Skills
Timeline
Generic

Inayat

Brampton,ON

Summary

Experienced dental administrative assistant skilled in Dentrix software, adept at appointment scheduling, billing, and insurance processes. Proven track record in delivering excellent customer service, addressing patient inquiries, and maintaining an organized front desk. Seeking a dynamic role to leverage skills in a dental practice setting.

Overview

3
3
years of professional experience

Work History

Medical-office-administrative-assistant

Aero Dental
06.2023 - Current


  • Warmly greet and welcome patients upon their arrival at the medical office.
  • Efficiently handle incoming phone calls, address inquiries, and skillfully schedule appointments for patients.
  • Thoroughly verify patient insurance coverage, ensuring accurate information is updated in the electronic medical records system, with proficiency in utilizing Dentrix software.
  • Provide valuable assistance in billing procedures and handling insurance claims, leveraging knowledge of Dentrix software for streamlined processes.
  • Uphold a clean and well-organized front desk area to create a professional and welcoming environment for patients.
  • Demonstrate exceptional customer service by promptly addressing patient inquiries and concerns, fostering a positive and supportive experience.

Front Office Executive

City Hospital
05.2021 - 06.2022
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Welcomed patrons and immediately offered assistance by asking open-ended questions.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Inventoried and ordered office supplies to maintain availability of products.

Education

High School Diploma -

Sault College
Toronto, ON
12.2023

Bachelor of Science -

Punjabi University
Punjab
05.2021

Skills

    - Dentrix Software Proficiency
    - Office Administration
    - Customer Service
    - Insurance Verification
    - Payment Processing

    - Organizational Skills

    Communication Skills

    - Detail-Oriented

    - Problem Solving

    - Team Collaboration

Timeline

Medical-office-administrative-assistant

Aero Dental
06.2023 - Current

Front Office Executive

City Hospital
05.2021 - 06.2022

High School Diploma -

Sault College

Bachelor of Science -

Punjabi University

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Inayat