Inara Adelyar
Richmond Hill,ON
Summary
Dynamic professional with a proven track record in customer relationship management and sales enhancement, notably at Zara Clothing. Excelled in fostering lasting customer relationships and streamlining transactions, demonstrating exceptional communication skills and proficiency in Microsoft Office. Bilingual in Farsi, Urdu, and Hindi, adept at multitasking and organizational efficiency, consistently delivering results beyond expectations.
Overview
6
6
years of professional experience
Work History
Sale Associate
Zara Clothing
08.2023 - 07.2024
- Accurately processed Point of Sale transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales & Lotto Clerk
Sobeys
03.2020 - 08.2023
- Operated cash register and accurately processed payments, returns and exchange
- Helped customers complete their purchase, locate items and join Sobey's reward program
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Developed strong customer relationship to increase customer satisfaction and loyalty
- Trained and assisted new cashier
- Checked identification for proof of age for alcohol and lottery sales
Concierge Guard
Paragon Security
09.2018 - 02.2020
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
Business Finance Diploma -
Durham College
Oshawa, ON06.2025
Skills
- Exceptional communication and interpersonal skills
- Sale and business Development
- Organization and time management
- Adaptive and multi-tasking
- Customer Relationship Management
- Microsoft Office (Word, PowerPoint, Excel, Teams and Outlook)
- Bilingual (Farsi, Urdu & Hindi)
Hobbies
Financial Markets, Real Estate, Home Decor, and Traveling
Timeline
Sale Associate
Zara Clothing
08.2023 - 07.2024
Sales & Lotto Clerk
Sobeys
03.2020 - 08.2023
Concierge Guard
Paragon Security
09.2018 - 02.2020
Business Finance Diploma -
Durham College
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