Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Inaam Rahal

Milton,ON

Summary

I am punctual and motivated, I always push myself to do better. I like learning new stuff also l am reliable and accountable. I’m always looking to upgrade by knowledge at skills. I am a team player.

Overview

4
4
years of professional experience

Work History

Manager on Duty

Macdonals
11.2019 - Current
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Implemented cost-saving measures through careful budget planning and expense analysis to maximize profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Led successful cross-functional projects to drive business growth and improve operational efficiency.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored workflow to improve employee time management and increase productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Provided professional services and support in a dynamic work environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

General , Art And Science -

Humber College
Toronto, ON
09.2020

Skills

  • Expectation setting
  • Professional and Courteous
  • Idea Development and Brainstorming
  • Budgeting expertise
  • Financial Management
  • Staff Development
  • Customer Relationship Management
  • Team Leadership
  • Staff Training
  • Goal Setting
  • Customer service focus
  • Strategic Planning
  • Teamwork and Collaboration
  • Schedule Management
  • Business Administration

Languages

English
Professional Working

Timeline

Manager on Duty

Macdonals
11.2019 - Current

General , Art And Science -

Humber College
Inaam Rahal