I am punctual and motivated, I always push myself to do better. I like learning new stuff also l am reliable and accountable. I’m always looking to upgrade by knowledge at skills. I am a team player.
Overview
4
4
years of professional experience
Work History
Manager on Duty
Macdonals
11.2019 - Current
Evaluated employee performance and coached and trained to improve weak areas.
Implemented cost-saving measures through careful budget planning and expense analysis to maximize profitability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Maintained compliance with company policies, objectives, and communication goals.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Developed and implemented customer service policies to enhance satisfaction.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Led successful cross-functional projects to drive business growth and improve operational efficiency.
Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Monitored workflow to improve employee time management and increase productivity.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Achieved results by working with staff to meet established targets.
Assisted in organizing and overseeing assignments to drive operational excellence.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Proved successful working within tight deadlines and a fast-paced environment.
Organized and detail-oriented with a strong work ethic.
Gained strong leadership skills by managing projects from start to finish.
Self-motivated, with a strong sense of personal responsibility.
Passionate about learning and committed to continual improvement.
Provided professional services and support in a dynamic work environment.
Exercised leadership capabilities by successfully motivating and inspiring others.