Ina Xhima
Regina,SK
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Underwriting Admin Service Support
SGI
10.2023 - Current
- Customer policy assembly
- Administration of registered letters for SGI CANADA
- Perform data entry and administrative activities.
- Set up quotes, new applications, renewals, revisions, and cancellations within current underwriting authority.
- Managed high-volume of emails, maintaining professional demeanor while effectively addressing brokers concerns.
Apple Technical Advisor
Teleperformance ALBANIA
02.2015 - 08.2019
- Served as a trusted advisor to clients, guiding them through product selection and purchasing decisions based on their unique needs.
- Streamlined internal communication processes among team members for quicker information sharing and improved collaboration.
- Collaborated with engineering teams to provide real-time feedback on product performance, contributing to continuous improvement efforts.
- Contributed to a high-performance work culture by consistently exceeding performance metrics and targets.
Executive Assistant
Eurosig Sh. and WPS
06.2014 - 05.2015
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
CO-OP Placement
Toronto Community Housing Corporation
10.2013 - 04.2014
- Filing and record keeping
- Data entry
- Answering phone calls and emails
- Correspondence and communication
Education
Bachelor of Science - Women And Gender Studies
University of Regina
Regina, SKCollege Degree - Social Service Work
George Brown College
Toronto, ON04-2014
High School Diploma -
Sir Sandford Fleming Secondary School
Toronto, ON06-2011
Skills
- Data entry proficiency
- Complaint Handling
- Call center experience
- Cross-functional coordination
- Strong Work Ethic
- Software Navigation
- Multitasking and Organization
- Computer Skills
- Excellent Communication
- Team Collaboration
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Underwriting Admin Service Support
SGI
10.2023 - Current
Apple Technical Advisor
Teleperformance ALBANIA
02.2015 - 08.2019
Executive Assistant
Eurosig Sh. and WPS
06.2014 - 05.2015
CO-OP Placement
Toronto Community Housing Corporation
10.2013 - 04.2014
Bachelor of Science - Women And Gender Studies
University of Regina
College Degree - Social Service Work
George Brown College
High School Diploma -
Sir Sandford Fleming Secondary School
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