Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

PRINCE GOSWAMI

Richmond,B.C

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience

Work History

Sales Associate

Fossil
Richmond, BC
07.2021 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Developed, marketed and sold full range of products and support services
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by %15 offering advice on purchases and promoting additional products

Sales Associate

Sport Chek
Richmond, Canada
03.2020 - 06.2021
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.

Team Leader

Jack & Jones
Langley, Canada
06.2019 - 02.2020
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Sales Associate

Armani Exchange
Richmond, Canada
02.2018 - 07.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

LEVI'S
Richmond, Canada
01.2016 - 02.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Tracked stock using company inventory management software.
  • Developed, marketed and sold full range of products and support services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Solved customer challenges by offering relevant products and services.

Team Member

Tim Hortons
Richmond, Canada
02.2015 - 12.2015
  • Contributed to team success by completing jobs quickly and accurately.
  • Created appealing displays for routine arrangements and special promotions.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Maintained work structure by updating job requirements and job descriptions for positions.

Education

Post Graduate Diploma - Acting

New Image College
Vancouver, BC
05.2023

MA - Theatre production

Langara Collage
Vancouver, BC
03.2016

BSc - Film and Television production

British Columbia Information of Technology
Vancouver, BC
02.2014

Skills

  • Sales trends
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Cash register operation
  • Point of sale operation
  • Problem-solving skills
  • Multi-tasking strength

Volunteer

Actor

Progressive Art club Surrey, Canada


Assistant stage manager

Langara Collage Vancouver, Canada

Timeline

Sales Associate

Fossil
07.2021 - Current

Sales Associate

Sport Chek
03.2020 - 06.2021

Team Leader

Jack & Jones
06.2019 - 02.2020

Sales Associate

Armani Exchange
02.2018 - 07.2018

Sales Associate

LEVI'S
01.2016 - 02.2018

Team Member

Tim Hortons
02.2015 - 12.2015

Post Graduate Diploma - Acting

New Image College

MA - Theatre production

Langara Collage

BSc - Film and Television production

British Columbia Information of Technology

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