Ina Bloch
Steinbach,MB
Overview
2025
2025
years of professional experience
Work History
LPD Agent
Steinbach Credit Union
Steinbach, MB
05.2023 - Current
- Managed requirements to pay, enforced maintenance, and addressed third-party demands.
- Followed up on first payment defaults, reversed chargebacks, and applied funds to mortgages or loans.
- Oversaw member accounts, including reversing principal and handling pay/no pay situations.
- Notified members about their overdrawn accounts.
- Processed payments for RTP/TPD or MEP.
- Communicated with CRA to facilitate accurate and timely reporting.
Teller
Steinbach Credit Union
Steinbach, MB
06.2020 - 05.2023
- Resolved problems or discrepancies concerning customers' accounts.
- Provided exceptional customer service while accurately processing routine transactions.
- Maintained accurate records of all transactions and customer interactions.
- Explained the features of various banking products available to customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Florist Manager
Evangeline's Flower Hut
Steinbach, Manitoba
- Ordered supplies based on space and budget availability, current trends and sales projections.
- Maintained salability and health of floral products by establishing clear care procedures.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assisted in organizing special events related to the florist business.
Education
Accounting
Red River College
Steinbach, MB04-2019
High School Diploma -
Vorderwuelbecke Flowers
Brilon Germany06-2003
High School Diploma -
Olsberg Berufsschule
Olsberg Germany06-1998
Skills
- Customer service
- Conflict resolution
- Follow-up calling
- Organizational skills
- Resolving customer issues
- Customer complaint resolution
- Polite communication skills
- Documenting information
- Positive attitude
- Business correspondence
Languages
Russian
Limited
German
Professional
Timeline
LPD Agent
Steinbach Credit Union
05.2023 - Current
Teller
Steinbach Credit Union
06.2020 - 05.2023
Florist Manager
Evangeline's Flower Hut
Accounting
Red River College
High School Diploma -
Vorderwuelbecke Flowers
High School Diploma -
Olsberg Berufsschule
Similar Profiles
Korina BuchananKorina Buchanan
Manager, Consumer Lending at Steinbach Credit UnionManager, Consumer Lending at Steinbach Credit Union
Oluwatoyin OBOITEOluwatoyin OBOITE
Member Solutions Agent at Steinbach Credit UnionMember Solutions Agent at Steinbach Credit Union
Amrit KaurAmrit Kaur
Member Contact Centre Representative at Steinbach Credit UnionMember Contact Centre Representative at Steinbach Credit Union
Sungwon An (Siena)Sungwon An (Siena)
Corporate Loans Administrator at Steinbach Credit UnionCorporate Loans Administrator at Steinbach Credit Union
Olivia PetersonOlivia Peterson
Booster Juice Crew Member at Pattie &Trevor Lytwyn SteinbachBooster Juice Crew Member at Pattie &Trevor Lytwyn Steinbach