Imuetinyan Doreen Uzzi
Toronto,ON
Summary
Dedicated, Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Glossalia Academy
08.2023 - Current
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Assistant
Bayshore Home Health
02.2022 - 07.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Entering and updating information into databases and software systems.
- Keeping the office environment organized, filing documents, and maintaining an efficient workspace.
- Managing incoming and outgoing communications, including phone calls, emails, and mail.
- Keeping accurate and confidential records, including client files, staff records, and financial documents.
Medical Administrative Assistant
City and Sandwell Hospital
03.2021 - 10.2021
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained and updated patient records for accurate, current medical histories.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Education
Bachelor of Science - Public Administration
Ambrose Alli University
Nigeria12.2019
Skills
- Computer Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Office Management
- Customer and client relations
- Multitasking and Time Management
- Verbal and Written Communication
- Scheduling
- Customer Service
Languages
English
Full Professional
Timeline
Administrative Assistant
Glossalia Academy
08.2023 - Current
Administrative Assistant
Bayshore Home Health
02.2022 - 07.2023
Medical Administrative Assistant
City and Sandwell Hospital
03.2021 - 10.2021
Bachelor of Science - Public Administration
Ambrose Alli University
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