Imtiaz Mansur
Pickering,ON
Summary
Dynamic and professional with over a decade of distinguished experience as an Access Administrator, Security Analyst, and System Administrator in the banking and telecom industry. Renowned for implementing proactive strategies to mitigate security threats, enhance system reliability, and optimize expenditure. Possessing a proven track record of navigating complex regulatory landscapes while upholding stringent industry standards. Known for delivering high-quality solutions that align with organizational objectives and drive operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Access Administrator II
Rogers Communications Inc.
12.2021 - Current
- Utilize IAM programs to protect against digital identity risks, provide access control, manage user accounts, monitor sensitive tickets, lead identity access management initiatives, innovate PowerShell scripts, optimize workflows, and collaborate with support teams.
- Worked extensively in multi-forest Active Directory environments, ensuring seamless integration and management of user accounts, security policies, and resources across different domains.
- Execute administration of User Logon IDs and their associated roles/privileges across all platforms for both employees and contractors
- Monitor and escalate sensitive tickets according to IAM duties including on-board, off-board, position transfer, company move, return from leave and various applications access and removal
- Collaborate with 2nd and 3rd-level support teams to promptly resolve identity and access-related issues.
- Execute add/remove/change activities and offer support on access issues for Windows ID (Active Directory) and Privileged Access
- Execute tasks related to Logical Access Control, including processing access requests, provisioning/de-provisioning access, and documenting operational processes and procedures.
Security Analyst
Bank of Montreal
08.2021 - 12.2021
- Provisioning access to bank Employees and Contractors using various applications and platforms
- Provided hands-on support for Windows 10 and the MS Intune product line, ensuring seamless deployment, management, and troubleshooting of enterprise devices
- Granting access to Shared Network Drives, Shared Mailboxes, and various Based applications using Active Directory
- Utilized ServiceNow as a ticketing platform to receive, process, and track access requests, ensuring appropriate approvals and accurate provisioning
- Supported audit-related activities by providing evidence of timely request completion and adhered to Service Level Agreements (SLAs) while servicing all lines of business across the bank.
System Administrator
Prime Bank Limited
05.2012 - 12.2020
- Design, develop, and implement Identity and Access Management systems, ensure protection against unauthorized access, and manage Active Directory architecture.
- Demonstrated an advanced understanding of Windows 10 operating system architecture, optimizing performance and resolving complex system issues across enterprise environments.
- Administered and optimized GPO management, refining security policies, user access controls, and configuration settings to align with business requirements and compliance standards
- Provided technical support for SCCM, managing software deployments, troubleshooting client issues, and optimizing system performance to enhance IT operations
- Demonstrated expertise in LAN/WAN protocols such as TCP/IP, DNS, and DHCP, alongside hands-on experience with managing both physical and virtual workstations
Education
Master of Business Administration - MIS -
Ahsanullah University of Science And Technology
Bangladesh06.2015
Bachelor of Science (B.S.) - Electrical and Electronic Engineering -
Ahsanullah University of Science And Technology
Bangladesh06.2010
Skills
- Microsoft Active Directory
- One Identity (IDM)
- PowerShell
- IAM Operation
- Intune
- PAM
- SQL
- Oracle Cloud
- Entra ID
- Microsoft Exchange
- ServiceNow
- SCCM
Certification
- CyberArk Certified Trustee, 2022
- Microsoft Certified Azure Security Engineer Associate, 2021
- AWS Certified Solutions Architect Associate (SAA-C02), 2020
Accomplishments
- Optimized user provisioning workflows, reducing onboarding time by 30% and minimizing errors in user setup.
- Implemented role-based access controls, resulting in a 25% reduction in unauthorized access incidents.
- Collaborated with the automation team to automate bulk users creation and grant appropriate roles in the applications, reducing provisioning time by 40%.
Timeline
Access Administrator II
Rogers Communications Inc.
12.2021 - Current
Security Analyst
Bank of Montreal
08.2021 - 12.2021
System Administrator
Prime Bank Limited
05.2012 - 12.2020
Master of Business Administration - MIS -
Ahsanullah University of Science And Technology
Bachelor of Science (B.S.) - Electrical and Electronic Engineering -
Ahsanullah University of Science And Technology
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