Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Imrankhan Pathan

IT Consultant
Brampton

Summary

A seasoned IT professional with 16+ years in IT industry and 8+ years as a Sr Business Systems Analyst with Big 5 Banks working as part of Application Development team with cross-functional skill set in System Requirements analysis for Payments ETL( IBM DataStage) and Payment Digital (Online and Mobile) and Customer Servicing platform systems. Solid knowledge of SDLC (Software Development Life Cycle) including Agile(Scrum/Safe) and Waterfall methodologies. Specialized in Payments ETL framework IBM Data-stage which acts as an Integration Layer for all data modelling pipelines for any Data-warehouse and metadata frameworks for transformation and load and did data analysis and data mining for while collecting, cleansing and provided modeling and analyses of structured and unstructured data for major business initiatives. Worked on ETL batches migration of Issuing platform Host Mainframe system, which involved working on all integration batches (files) setup in ETL, JCLs for Merchant Settlements, Posting, ISO Messages ,Statements generation, Payments,Chargebacks,Direct Debits,Authorizations,Statements,Card Issuance, GL, Release of Funds, Reversals coming and going from Issuing systems in EBCDIC,ASCII,Draft5 format on Mainframe and translating requirements for Developers. Working on different SOA architecture frameworks such as Payments Web Services and Rest APIs along with Developers, Testers, Architects to help build successful Interfaces and having exceptional skill in analyzing and managing information technology infrastructure, applications, solutions, and processes. Excellent in conducting JAD (Joint Application Development) discussions with Stakeholders, gathering and validating requirements in User Stories, Acceptance Criteria and translating it to Developers. Experienced in creating and maintaining SRS (System Requirements) from Business Requirements (BRD) with associated Project artifacts such as System Use Cases, Data Mapping, Business Rules, Workflows, Gap analysis, System flows, Process flows etc.

Overview

16
16
years of professional experience
1
1
Language

Work History

Business Systems Analyst Consultant

IBM
02.2023 - 02.2024
  • Serve as BSA/Product owner on an Agile development team
  • Support Real Time Rail (or Real Time Payments) modernization program with strong experience on regulatory ISO20022 standards
  • Work with Business team on OPM(Open Payments Marketplace) system designing UI/UX wireframes and documenting all business requirements Use Cases , User Stories, Epics etc
  • Designing Rest API / Microservices integration using hand-on on tools like Swagger, Postman, Wiremock etc
  • AWS API Gateway for all configurations of the service which acts as an entry point for client requests and also working on Kinesis amazon data streams for logging activity into Activity Log Services and other Event logs for producer and consumer etc
  • Documenting all project details on Confluence and creating Stories and Epics on JIRA
  • Create Integration User Stories for UI and API for all HTTP endpoints integration
  • Document all Error scenarios for API HTTP requests and responses
  • Identify all CRUD operations needed for different Microservices like Composite, Backend and other Proxy services
  • Work with DEV leads in designing the data dictionary DB(Postgres) schema tables and building entity relationships for the application development in JAVA Sprint Boot
  • Authentication Methods for generating API Keys stored in Hashicorp Vault
  • Work on LLD(Low Level Design) for API Endpoints and documenting them on Confluence
  • Perform all Sprint Ceremonies like Grooming, Stand-Ups, Retrospectives, Backlog etc
  • API Lead managing the offshore development team for all development tasks in Sprints
  • Work with Solution Architects and DEV Leads in designing Microservices and all Sequence diagrams flows
  • Help junior team members with writing complex user stories for Java Library development etc
  • Work with Development and Testing team in resolving defects for any API and UI stories for business scenarios and also technical queries
  • Push YAML code in GIT repositories
  • Perform all Sprint Ceremonies like Grooming, Stand-Ups, Retrospectives, Backlog etc
  • Write API YAML Specifications based on Open API Spec 3.0 for Endpoints in Swagger editor and walk through with DEV team
  • Help Project team in planning and running Sprints.
  • Creating Sequence Diagram, Activity / Dataflow diagram, Use Case diagrams.

Business Systems Analyst Consultant

Global Payments US
08.2020 - 12.2022
  • Global Payments is US recognized industry leader in Payments platform that provides payment technology and services to Merchants , Issuers and Consumers
  • Working as BSA/SM/PO on Technology Core Processing space working on multiple projects and subject matter expert to manage requirements and User Stories in an Agile fashion for lead applications, working with product visionaries, Architects, Development and QA teams and other project stakeholders to deliver high-quality solutions
  • Primary Responsibilities
  • Serve as the product owner on an Agile development team with co-located and/or remote developer & QA resources
  • Define and prioritize solution delivery roadmap and IT backlog to implement product management vision and strategy, maintaining alignment between product and solution delivery teams
  • Manage requirements, and collaboratively plan, prioritize, and track work
  • Evaluate input from multiple stakeholders, both internal and external, to develop detailed functional & non-functional requirements through Agile user stories and other requirements documentation
  • Translate business requirements into functional requirements, communicate any technical challenges to implementation, and collaborate with the delivery team to recommend acceptable solutions & delivery timelines for stakeholders
  • Work closely with API team in unifying authentication methods and providing transaction tracing throughout the stack of microservices
  • Experience with SOAP, Restful services, JSONs and Microservices
  • Determine impact of changes to other systems for upcoming projects and releases and Met PCI DSS Compliance for all the projects for Global Payments
  • Worked on Case Management application(Disputes) for all merchant issues and managing all VCR Reason codes for Fraud and Authorization and working on VCR Compliance for all the projects for Global Payments
  • Case Management data is transmitted to Visa once per day via file transfer for all chargebacks or processing errors etc
  • Identify & mitigate gaps with existing systems/processes such as, but not limited to, manual processes that should be automated, security risks and vulnerabilities
  • Validate application functionality by engaging in design reviews and test case reviews and completing acceptance testing
  • Determine & manage dependencies between the solution delivery team and other groups including operations and servicing to facilitate the deployment of completed solutions
  • Project 1 Details RTR US: RTR modernization solution will in real-time determine what network to route debit transaction to based on BIN , business rules and least cost which will be leveraged by Front End through API to route transaction to specific debit gateway/network
  • Working on complex project called Real Time Routing which involves working on complex components and estimated big project which involves working on GCP(Cloud Platform) , Understanding the ETL flows, Normalizing the data, Mapping transactional Network data, Working on APIs(Java), Cloud SQL, Big Query, UI/UX designing, RTR Engine and multiple other components designed for Authorizations, Decision Logs etc
  • Broken down RTR Engine into multiple APIs and microservices architecture for scalability and maintenance
  • By Developing RTR following below accomplishments will happen:
  • Remove barriers to winning business by enabling products/functionality in a consistent manner on all front ends
  • Provide robust analytics to quantify cost savings of routing to least cost network and maximize debit network routing incentives for Global Payments and our customers
  • Reduce impact of declines from network outages and maintenance events
  • Reduce dependency on debit gateway providers and 3rd party solutions (Fiserv and Visa PIN Debit Gateway)
  • RTR developed using various languages Python, Java and deployments of Airflow DAG
  • ETL component of RTR uses Pub/Sub Microservice which is leveraged within RTR for the ETL Handoff
  • Once the network data loads are ingested into the corresponding network data tables in BQ (in Data Lake project), a Pub/ Sub message is posted to an agreed upon topic that triggers the corresponding network DAG that drives the normalization process
  • Project 2 Details: Another Project worked which was a Reconciliation UI APP built on C#.NET used by Card Operations team to manage, research, and create merchant and Cardholder adjustments related to exception items for Settlement between Gateways and Merchants
  • Build Features/stories using Rally in an Agile framework Sprints running bi-weekly based on product roadmap and assign work to the DEV team offshore and work with Architect and Business teams closely on all delivery aspects
  • Collaborate brainstorm sessions with the team on Solutions that need to be determined for the Defects and any complex changes in Logic required, handle Daily Stand ups, Backlog, Grooming and perform Ceremonies.

Business Systems Analyst Consultant

Royal Bank of Canada
04.2019 - 12.2019
  • Working in RBC Personal Caribbean Payments banking for Debit/Credit portfolio as a BSA consultant helping the business units and stakeholders for different credit/debit cards project initiatives in all aspects for successful completion
  • Specialized in Digital Online(Web,Mobile Payments), ETL, Web Interfaces such as ESB Web services,IP Address,Firewalls,Load Balancers, XML Messaging, Rest APIs, URI, JSON, SOAP UI, POSTMAN, Swagger and System design applications
  • Met PCI DSS Compliance for all the projects for Caribbean Banking Cards
  • Project 1: Digital Transformation and ETL migration (Caribbean card processing) of Issuing system C400(AS400) to another issuing system TSYS TS2(Mainframe) on Agile methodology for the Digital Online Payments Web Mid-tier team
  • Primary Responsibilities
  • Working with Digital Mid-tier team for migrating existing issuing system to new issuing target(TSYS TS2) system which exposed XSD Data packets which were developed in-house in Digital team to talk to data packets through API calls made through Java Adapters (Spring Maven) for real time updates for Payments, Balance Transfers, Inquiries, Withdrawals etc
  • Worked on an ESB(Enterprise Service Bus) layer for routing the web service requests through Web proxy IBM datapower which was configured for the Appliance, Domain, Service ,Front Side Access, Back side connection, Service Policy and Rules, Load Balancers etc
  • Working on Agile methodology and Scrum framework involving working on Product Owner Backlog items, Sprint Planning, Sprint Backlog, Release Backlog, Participating in all Ceremonies, Story Points estimations and all daily Scrum sessions and capturing in JIRA and documenting in Confluence
  • Worked on the technical mappings needed to be created for the existing source fields and mapping to new target fields in Excel for each defined field mandatory and Optional
  • Used POSTMAN for each Operation request/response validations
  • Defining the prototypes for each functional behavior where created User Stories for each functional Online screen and capturing in Rally, Swagger was used to capture API Specs and documenting it
  • Daily stand-ups for the updates on each User Stories to be worked on or discuss road blocks with Developers or any changes to User Stories based on feedback from BA/PO
  • Worked on ETL migration of Host Mainframe system, which involved working on all integration batches (files) setup in ETL,IP address, JCLs for Merchant Settlements, Posting, Statements generation, Payments, Direct Debits, GL, Release of Funds, Reversals coming and going from Issuing systems in Draft5 format on Mainframe and basically translating requirements for Developers and Testers(Onshore/Offshore teams)
  • Mainframe system TSYS TS2 has a component Consumer on HOST where all book of records for Account and Customer data exists mainly IMS and DB2 on different screens and each screen is tied to a functionality for Inquiry or maintenance of transactions for all accounts
  • Working with Business Architect in data mining and analysis Reconciliation activities helping on validating the active accounts and doing analysis on any accounts missed for migration, data accuracy, functional gap analysis, high level design docs, business product based scenarios , solutioning and activities involvement for any source- target systems issues ,identifying any data sets missing using Excel Formulas, VLOOKUP , Pivot tables ,creating some complex formulas for large data sets, VBA macros creation etc
  • Worked very closely with Sr PO (Product Owner), Architects, Development & Testing digital teams for any Change orders or Issues to be tracked in JIRA and ITIL for Service Now tickets
  • Project 2: Implementation of Issuing Debit cards setup in Caribbean region for all CHIP, Contactless, Magstripe cards for POS/ATM/Issuing system/HSM Keys, Regulatory Reports and creating SRS and Business rules in Waterfall model for all functional and technical requirements based on BRD sent by Business teams
  • Primary Responsibilities
  • Working on Debit card setup involved working on creating workflows for all product level Use case scenarios and documenting it end to end from Systems to Business Process perspective at high level and walking through the teams to identify gaps
  • Work involved meeting with the system owners and end users of POS and ATM by gathering all business functional requirements and documenting it in an Operational flow PPT,UML for each System Use Case based on product types and provide updates or feedback wherever required
  • Specializing in debit and credit card payment processing including issuing and acquiring systems.Experience in Offline/Online POS and ATM transactions handling as well as including Issuing TSYS TS2 mainframe application processing and Tieto Card 400 processing which included setting up of PIN Translations, CHIP Cards, Embossing keys, Authorizations, Chargebacks, Merchant Settlements, ISO messages, Processing codes, Req/Responses, Interaction with payment schemes(Visa,MC,Amex),Batch Closures Reconciliations, Statement handling and certification encryption testing on HSM(Host Security Module) for all keys
  • Lead the design discussions with SME of each system to identify the functional and technical aspect and capturing it in SRS by designing Use Cases mapped with business requirements
  • Review complex data models, Data flows, business process rules, Dependencies,Assumptions and Constraints for each Use case
  • Work with Business Architects and Solution Architects for building any strategy documents required for the roadmap of the project by building any logical document and any ABP(application blue prints) required
  • Created SRS for each functional aspect like Authorization, Settlement, Payments, Regulatory Reports, HSM Setup for key encryptions, API calls for Retail POS(.NET developed) to Issuing platform etc
  • Worked on Central Bank regulatory reports needed to be developed for monthly reports for all different transactions that are sent as part of regulatory reports.

Senior Business Systems Analyst

TD Bank
05.2015 - 03.2019
  • Working as a Senior BSA in Cards MBNA Transaction Processing team involves working in Technology Solutions team at TD in CCMS (Canadian Cards and Merchant Solutions) delivering business and solution requirements gathering throughout the lifecycle of a project
  • Primary Responsibilities
  • Worked for 4 Years as Sr BSA in Application Development team for Web Services/APIs and ETL Integration layers with strong BSA role working collaboratively with the stakeholders including SMEs, Delivery teams and partners in multiple projects throughout the lifecycle
  • Project on Tokenization Digital for Mobile (iOS, Android) and Online projects such as Apple Pay, Samsung Pay, MBNA Card App (Angular and NodeJS with Mongo DB) using both Agile(Scrum/Safe) and Waterfall methodologies
  • Tokenization for enabling customer enrollment on Wallet for their mobile devices
  • Tokenization transactions displaying on Wallet for customer devices
  • Daily Posted transactions file to be enhanced with new layout
  • Daily Auth transactions file to be enhanced with new layout
  • Working with Solution Architect on design and workflow changes for VROL(Visa) and MDES(mastercard) changes
  • Worked on data packets (XSDs) which were developed inhouse through Java JAXB creating WSDL SOAP webservices for all operations needed for front end systems which were consuming it
  • Worked on XML requests/responses and any errors captured while working with developers, There was an ESB(Enterprise Service Bus) layer for routing the web service requests through Web proxy IBM datapower which was configured for the Appliance, Domain, Service ,Front Side Access, Back side connection, Service Policy and Rules, Load Balancers etc
  • Development and Support for all ETL(Extract ,Transformation ,Load) batches which are TSYS mainframe related and which requires changes as part of project or prod issues where work with Developers using ETL IBM DataStage to guide them with the right business and design artifacts required for the successful completion of batches( Card Issuance, Authorization, Posting, Origination, Statements etc)
  • Mainframe system TSYS TS2 has a component Consumer on HOST where all book of records for Account and Customer data exists mainly IMS and DB2 on different screens and each screen is tied to a functionality for Inquiry or maintenance of transactions for all accounts
  • Learnt Cloud computing service models and specifically Microsoft Azure through company training by going through lot of detailed topics for Cloud as mentioned below
  • Service Models, SaaS, PaaS, IaaS, Deployment models, Azure components, App Service, Blob Storage, Auto Scaling and Load Balancing , My SQL, Storage Domain, Virtual Networks, Subnets etc
  • Provide Production Support on-call for any urgent issues or project escalations
  • Deliverables as part of the project included SRS/SDS, Gap analysis, RTM (Traceability Matrix) with Business and Technology partners, NFRs (Non-Functional requirements), System Use cases, Use case diagrams, Business Rules mapping, User Interface specs, software maintenance, System Dependencies, Splunk Monitoring, API Data Mapping, data flows and understanding the impacts to technology, maintenance of all web services URLs based on vendor version changes
  • Worked very closely with Solution Architects to help them understand any ETL or Web-Services/APIs impact analysis and testing of projects in UAT to keep them rolling on and not impacting the business stakeholders
  • Identify security risks or issues with prioritization to mitigate potential risks/delays to the project
  • Generating the ETL data warehouse reports using OBIEE 12c(Oracle BI) by using the architecture data flow of BI Server,BI Scheduler,BI Java Host,Services, displaying report with data, OLAP, OBIEE Admin tools, how to build RPD(Repository),Physical layer, Business model and mapping,Presentation layer,Working with dashboards etc
  • Doing all data mining/modelling and analysis on Business layer by renaming any tables or structures,relationships and also check consistencies like Dimension and Fact tables and work on all errors etc
  • Worked on Data mining and analysis using Tableau for Data visualization for some raw data files like CIF(Customer Information File) which was used for analyzing accounts and customer data for different web services XML file Operations used for business functionality and evaluation of performance counts by generating some charts like Pie,Bar, Heat maps etc
  • Utilized some functionality of Tableau for Join and Union, Set, Forecasting, Highlighting and connecting to different data sets as ETL was already in IBM Data Stage used it for extraction but used Tableau only for visualization and analytics
  • Help project managers in doing some projects tracking, planning, budgeting, resourcing, managing any issues,timelines, scope etc through MS Project(Gantt Charts)
  • Also work with other project teams on any functional gaps on requirements or solutions needed for functional needs identified by business.Ensure all PMO work is being captured based on directions from PMs
  • Met PCI Compliance for projects to make sure that the data storage for Credit Cards Payment Card Industry are compliant for all ESB web services and Batches for PIN, Chip data, Card holder data etc
  • Support QA activities which include review test plan, test cases, defects and provide guidance on testing as part of the project (work through JIRA/Confluence for Sprints and User Stories or HP ALM)
  • Create projects in JIRA for tracking Agile, project management and create, edit and manage different types of issues (Stories, tasks, sub-tasks)
  • Provide Application and System support and Change tickets of Incident Management part of ITIL and primarily work as an Analyst for all release management duties
  • Confluence was used for creating all documents such as (Space, content in space, Heading Text in pages, Editing Pages, Images, URLs, Mapping, Create tables)
  • Splunk monitoring by creating Search Heads for querying and building dashboards and reports and support Change Management by working on PROD issues or new change orders to bring the issues to resolution by providing solution fixes
  • Worked on Web Services to JSON REST API URI Transformation Development project end to end supporting Developers, Testers, Designers using POSTMAN
  • Monitoring the XML/JSON Request/Responses and troubleshooting XML/JSON errors for all web services/API and monitoring logs
  • Did data mappings for FSLDM (Financial Services Logical Data Model) fields for transforming web services to API by working with Data Architects to help them understand the functionality of each field to help them build URI specs
  • Worked with testers to perform end to end testing of all web services and have a test environment setup to work with Testers using SOAP UI, Parasoft SOA, POSTMAN in DEV/SIT/PAT/PROD
  • Created an automation test suite in SOAP UI for all web services for payment system for transaction processing operations and methods for regression, smoke and functional testing
  • Used Soap UI for automating the test cases in a test suite by using the XPATH and XQuery Assertions as well as adding all the WSDL operations to the smoke test and automating it through Groovy scripts by connecting to a data source XLS file
  • Technical updates to design SDS documents and mappings for all field level details including any SQL changes to the databases (Oracle and SQL Server) or any stored procedures for staging table updates.

Application Operations Developer

Intuit Canada
11.2014 - 05.2015
  • Intuit is a developer of financial management and tax preparation solutions for personal finance and small business accounting
  • Services are delivered on a variety of platforms including application software, software connected to services, software as a service, platform as a service and mobile applications
  • Applications Engineer role provides production and development support for Intuit Canadian Professional and consumer tax products focused more in Dev/Ops
  • Working closely with Product Development teams provide world class software support to mission critical tax offerings
  • Being customer focused leverage Active/Active Data Centers to target 100% customer facing availability for all applications and services
  • Primary Responsibilities
  • Provide Application and System support and Change tickets of Incident Management part of ITIL and primarily work as an Analyst for all release management duties
  • Document and implements changes and updates to existing application configurations as required, per existing change management policy
  • Review Application Deployment Plan and implementation with Operational Teams
  • Configuration of monitoring agents at the software layer, and the development of meaningful alerts and the escalation procedures
  • Participation in Root Cause Analysis (RCA) processes
  • Majority of time spend in doing thorough analysis on systems on different apps and services
  • Used Jenkins for deployment using Ruby scripts for automated build and deployments to reduce human errors and speed up production processes
  • Installed and configured Nagios for continuous integration and deployment to constantly monitor network bandwidth, memory usage, hard drive status and all performance of apps and services
  • Build and deployed Docker containers to break up monolithic app into microservices, improving developer workflow, increase scalability and optimizing speed
  • Managed GitHub repositories and permissions including branching and tagging
  • Data mining was used using Python for several data layers extraction and refining data and building dashboards using Splunk for web interfaces
  • Use Visio to have HLD diagrams designed by working with Developers and Architects
  • Silk test to perform smoke testing and also using SOAP UI and POSTMAN
  • Use JIRA to log Enhancements and bugs and run standups with the entire team to review
  • Use Splunk for analyzing logs and monitoring applications and services through its own scripting language and also creating dashboards, Alerts, Reports for monitoring Response codes for web apps
  • Managing Splunk for configuring and monitoring WebSphere/JBOSS /APACHE/ IIS /NODEJS/PHP Zend Framework environments by monitoring all app and server logs and services
  • Installation and Configuration of Splunk 6.x version for Enterprise involved core components of Indexing, Search Head, Licensing, Heavy Forwarders, Deployment servers etc
  • Managing all REST services connection endpoints.

Senior Analyst

Rogers Communications
10.2013 - 11.2014
  • To provide application support for Rogers Wireless Provisioning, supporting all New Wireless Device Launches and Wireless Provisioning-related applications - V21 Switch Control(Java Spring), SwitchXpress, RIM Gateway and Short Message Handler (SMH)
  • Primary Responsibilities
  • Carry out 'day to day' operations support which includes: Application Support & monitoring, Batch job execution, SIM Authentication Loading and Error Handling
  • Maintaining Network Elements for provisioning involving Data, Voice, LTE, SMS, Voicemail, OTA (Over the Air), Prepaid Systems and many more Wireless features
  • Leads and coordinates activities of application and design development requirements, unit and system integration tests, documents and implements systems and programs
  • Conducts systems analysis of organizational needs and goals for the development and implementation of application systems
  • Review release notes, relevant documentation and participates in code reviews and knowledge transfers
  • Work with Development team in planning and executing test cases for integration testing, ensuring adherence to standards and design specifications
  • Experience with generating reports using SQL scripts and also expertise with the Oracle setup of the application monitoring of all DB tables for Network elements used for provisioning services
  • Responsible for setting up full monitoring of Wireless Provisioning Network Elements using HP Site Scope Tool by creating shell and Perl scripts
  • Manage all Unix/Linux shell functions for managing processes, Log files, Cron jobs, and text files
  • Familiar with all of the following Wireless telecommunication technologies: HLR, HSS, FNR, EMA, OTAC, TAS, ENUM, BCS-M, LDAP, Pagemail, Voicemail, Paging, Mobile Data, SMSC, MMSC, Prepaid SCP, IN, Blackberry, Real-time charging systems, Prepaid systems

Senior Application Specialist

Canadian Cancer Society
10.2011 - 09.2013
  • The Senior Application specialist is part of the Application Development team in the IT Department and is primarily responsible for 3rd level support and maintenance for all key applications that are supported by IT
  • Incident Management
  • Manage incidents and drive solution analysis
  • Coordinate issue status with Service Delivery and business stakeholders through to full resolution
  • Application Maintenance
  • Test and implement off-the-shelf (OTS) software releases
  • Deploy applications from Development/Testing to Production Server environments
  • Prepare and maintain documentation for system configuration and operating procedures
  • Project Support
  • Work closely with all Project Managers and Business Analysts from Project initiation to completion and with IT Service Delivery to resolve Prod issues and software releases
  • Work with DBA’s for maintaining the DB performance tuning for all applications and helping them in some of the complex queries for time sensitive issues that occur in production
  • Involved in one CRM system to be built for internal ticketing system tracking for all IT LOB following compliance standards
  • Building the system involved working with IIS configuration and setting up mail clients and also the application servers, coding in HTML/PHP/CSS for notifications and also development in ASP and C#.NET for MVC webforms and other services
  • Managing Content Management involved in maintaining the whole CCS internal Sharepoint site which is in SharePoint 2010 and also their external site for Volunteers which involves working with vendors on lot of custom based workflows and creating PowerShell scripts for SharePoint custom Objects.

Support Engineer/Developer

Quest Software
07.2010 - 10.2011
  • Is a software development company involving services in Database Monitoring, Application monitoring, Windows Monitoring, Virtualization Monitoring( Vsphere,Virtual Centers,Data Centers) etc
  • Quest software which has more than 60 offices in 23 countries worldwide
  • Primary Responsibilities:
  • To provide full support for one of their monitoring applications called Foglight which does monitoring for Database servers, Application servers, Virtualization monitoring, Windows and Unix monitoring
  • This role involves having an in-depth knowledge for all different technologies to help clients configure and troubleshoot their complex environments for doing continuous monitoring
  • The product is developed in Java (J2EE) and uses built-in JBOSS Application server for all server related requests and also uses any one of the databases (My SQL, SQL Server, Oracle) for storing data
  • It gets real time stats on Database mirroring, sessions, Cluster failover, standalone servers, Tablespaces, Datafiles, Top SQL statements and a lot more
  • Virtualization is another big monitoring that involves monitoring Virtual Centers, Data Centers, Clusters, ESX Hosts, Virtual Machines etc.

Support Developer

Caseware International
09.2007 - 06.2010
  • Statistical Data Analytics company)

Education

Bachelor of Computer Science -

Skills

TECHNOLOGY SKILLS

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Additional Information

  • Status: Canadian Citizen

Timeline

Business Systems Analyst Consultant

IBM
02.2023 - 02.2024

Business Systems Analyst Consultant

Global Payments US
08.2020 - 12.2022

Business Systems Analyst Consultant

Royal Bank of Canada
04.2019 - 12.2019

Senior Business Systems Analyst

TD Bank
05.2015 - 03.2019

Application Operations Developer

Intuit Canada
11.2014 - 05.2015

Senior Analyst

Rogers Communications
10.2013 - 11.2014

Senior Application Specialist

Canadian Cancer Society
10.2011 - 09.2013

Support Engineer/Developer

Quest Software
07.2010 - 10.2011

Support Developer

Caseware International
09.2007 - 06.2010

Bachelor of Computer Science -

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Imrankhan PathanIT Consultant