Professional Summary
Overview
Work History
Education
Skills
hobbies
Timeline

IMRAN ALAM

Teleperformance
Montreal,QC
IMRAN ALAM
6
years of professional experience

Results-oriented professional with broad range of experience in warehouse operations, publications distribution and sales. Successfully coordinates teams to achieve business objectives, increase customer satisfaction and drive business development initiatives. Skilled in operating heavy machinery to facilitate shipping and distribution activities within warehouse environments, controlling inventories and managing warehouse operations.

Work History

Customer Resolution Specialist

7 Months
Teleperformance | toronto, ONTARIO | 07.2022 - 02.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Distribution Associate

4 Months
DOLLARAMA | Montreal, QC | 06.2021 - 10.2021
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prioritized and rearranged tasks to meet changing demands.
  • Inspected merchandise for damage and discrepancies with documentation.
  • Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks

Delivery Expert

9 Months
PIZZA SAINT LAURENT | Montreal, QC | 05.2020 - 02.2021

Worked as a store associate and delivery person for the restaurant. it helped me to build up my network and contacts throughout the community.

Store Manager

2 Years 1 Month
EHSAN | CHITTAGONG | 01.2017 - 02.2019
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

Education

GED

CDI COLLEGE | Montreal, QC | 03.2022

BBA - Marketing

IIUC | CHITTAGONG ,BANGLADESH | 12.2016

Skills

Conflict Resolution
Damage Identification and Reporting
Contents Verification
Inventory Monitoring and Management

hobbies

traveling ,long drive , exploring new landscapes

Timeline

Customer Resolution Specialist

Teleperformance
07.2022 - 02.2023Read More

Distribution Associate

DOLLARAMA
06.2021 - 10.2021Read More

Delivery Expert

PIZZA SAINT LAURENT
05.2020 - 02.2021Read More

Store Manager

EHSAN
01.2017 - 02.2019Read More

CDI COLLEGE

GED
Read More

IIUC

BBA from Marketing
Read More
IMRAN ALAM