Summary
Overview
Work History
Education
Skills
hobbies
Timeline
Hi, I’m

IMRAN ALAM

Montreal,QC
IMRAN ALAM

Summary

Results-oriented professional with broad range of experience in warehouse operations, publications distribution and sales. Successfully coordinates teams to achieve business objectives, increase customer satisfaction and drive business development initiatives. Skilled in operating heavy machinery to facilitate shipping and distribution activities within warehouse environments, controlling inventories and managing warehouse operations.

Overview

6
years of professional experience

Work History

Teleperformance
toronto, ONTARIO

Customer Resolution Specialist
07.2022 - 02.2023

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

DOLLARAMA
Montreal, QC

Distribution Associate
06.2021 - 10.2021

Job overview

  • Prepared boxes, pallets and crates for outgoing shipments.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prioritized and rearranged tasks to meet changing demands.
  • Inspected merchandise for damage and discrepancies with documentation.
  • Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks

PIZZA SAINT LAURENT
Montreal, QC

Delivery Expert
05.2020 - 02.2021

Job overview

Worked as a store associate and delivery person for the restaurant. it helped me to build up my network and contacts throughout the community.

EHSAN
CHITTAGONG

Store Manager
01.2017 - 02.2019

Job overview

  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

Education

CDI COLLEGE
Montreal, QC

GED
03.2022

IIUC
CHITTAGONG ,BANGLADESH

BBA from Marketing
12.2016

Skills

  • Conflict Resolution
  • Damage Identification and Reporting
  • Contents Verification
  • Inventory Monitoring and Management

hobbies

traveling ,long drive , exploring new landscapes

Timeline

Customer Resolution Specialist

Teleperformance
07.2022 - 02.2023

Distribution Associate

DOLLARAMA
06.2021 - 10.2021

Delivery Expert

PIZZA SAINT LAURENT
05.2020 - 02.2021

Store Manager

EHSAN
01.2017 - 02.2019

CDI COLLEGE

GED

IIUC

BBA from Marketing
IMRAN ALAM