IMRAN KHAN
Toronto,ON
Summary
Accomplished Flight Attendant offering ove 17 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
22
22
years of professional experience
Work History
FLIGHT ATTANDENT
PAKISTAN INTERNATIONAL AIRLINE
09.2006 - 09.2023
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Data Entry Oprator
M/S Credit & Commerce Counseltant (private) Limite
05.2004 - 08.2006
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Flight Tickets and Hotle Booking
FLI HI TRAVEL
03.2002 - 04.2004
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Education
Master of Arts - International Relations
KARACHI UNIVERSITY
KARACHI / PAKISTAN05.2005
H.D.S.E ( HIGHER DIPLOMA IN SOFTWARE ENGINEERING ) - Computing
APTECH COMPUTER EDUCATION
KARACHI / PAKISTAN09.2003
Bachelor of Arts - Political Science,Economics,International Relation
KARACHI UNIVERSITY
KARACHI / PAKISTAN08.2002
High School Diploma -
S.M SCIENCE COLLEGE
KARACHII / PAKISTAN05.2000
Skills
- Adult AED and CPR
- Airline Operations
- Guest Services
- Emergency Situations Management
Languages
English
Limited Working
Urdu
Full Professional
Punjabi
Limited Working
Timeline
FLIGHT ATTANDENT
PAKISTAN INTERNATIONAL AIRLINE
09.2006 - 09.2023
Data Entry Oprator
M/S Credit & Commerce Counseltant (private) Limite
05.2004 - 08.2006
Flight Tickets and Hotle Booking
FLI HI TRAVEL
03.2002 - 04.2004
Master of Arts - International Relations
KARACHI UNIVERSITY
H.D.S.E ( HIGHER DIPLOMA IN SOFTWARE ENGINEERING ) - Computing
APTECH COMPUTER EDUCATION
Bachelor of Arts - Political Science,Economics,International Relation
KARACHI UNIVERSITY
High School Diploma -
S.M SCIENCE COLLEGE
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