Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in FMCG products and current market trends. Over 17 years of sales and business development success.
Overview
17
17
years of professional experience
Work History
Territory Executive (Territory Manager)
Philip Morris International
02.2019 - 08.2024
Responsible for managing more than 130 stores in Southern and Central Alberta as well as inland BC.
Consistently growing market share in times of decreasing volumes (over 2% increase from 38.4% to 41% in territory since February 2019 till date).
Responsible for meeting and exceeding targets for all categories (Q2 2024 results were 106% to target). Largest sales volume in Alberta South District, on average 10,000 units more than other districts.
Optimized resource allocation within territory based on data-driven insights into customer needs and preferences.
Regularly reported on territory performance metrics to senior management, providing insights into areas for improvement or growth potential.
Provided onboarding for 5 territory managers.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor. Resolution for retailer issues such as delivery, payment schedules, loyalty programs, etc. within 1 business day.
Director of Marketing (Self Employed)
Jaatra Inc
09.2021 - Current
Company Overview: https://turo.com/ca/en/drivers/28232908
Managing fleet of 10 rental vehicles operated through Turo.
Maintained 5 Star customer rating and all-star host status over 980 + trips completed.
Managing team of 5 drivers for delivery and returns to customer locations around Calgary.
Accident and legal management for fleet as well as regular on time maintenance of all vehicles.
Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
Developed metrics and measured success in order to further penetrate marketplace.
Business Lead, Reduced Risk Products
Philip Morris International
06.2018 - 02.2019
Reporting directly to the Regional Head of Western Canada for reduced risk products. Was responsible for managing a team of 9 dedicated IQOS coaches.
Constantly building and establishing new relationships with new and existing retail partners to help with achieving sales targets for number of converted IQOS users.
Responsible for meeting team sales targets of 40 devices per member per month.
Organizing and executing various events with up to 50 people to create brand awareness for IQOS for legal age smokers.
Led cross-functional teams to successfully complete complex projects on time and within budget.
Expanded market share by identifying new business opportunities and forging strategic partnerships.
Boosted sales performance with strong leadership and coaching of the sales team. Achieving sales targets of 40 devices per month per sales associate.
IQOS Coach
Philip Morris International
02.2018 - 05.2018
Helping Legal Age smokers switch from smoking conventional cigarettes to IQOS. Exceeding sales targets of 40 devices per month.
Establishing relationships with various businesses to create a partnership platform for IQOS.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages of reduced risk products.
Store Manager
Sunglass Hut Chinook
10.2016 - 02.2018
Manager for highest volume Sunglass Hut store in Western Canada averaging over $1.8 million per year.
Responsible for consistently exceeding highest sales targets of store averaging $30,000 per month personally.
Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.
Assisted with hiring, training and mentoring new staff members.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Business Development Manager
Calgary Wholesale Diamond Exchange Inc.
05.2013 - 04.2016
Responsible for increasing average sales volume from $1,275,000 per year to $2,425,000 within first year of joining
Responsible for adding new brands and lines to existing store portfolio - B heer Jewellery, Kaviar Pearls and Momentum watches to store's merchandise within first six months of employment
Managing a team of 4 members and constantly hitting higher sales targets each year!
Manager Corporate Communications
Vision Tel Ltd.
04.2012 - 02.2013
Developing marketing strategies and creating new business partnerships and acting as a liaison with government offices.
Responsible for implementation of 13 new International Gateway Partners with bandwidths up to 10 GBPS speed. Each partner generating $500,000 - $650,000 per year.
Built high-performing team of 7 members through effective recruitment, onboarding, and talent development initiatives.
Marketing and Client Relations Manager
Interspeed Group
10.2009 - 03.2012
Project in charge for leading telecommunication's company loyalty program
Responsible for managing 26 different loyalty partners as well as adding 4 new partners to the program every month.
Responsible for designing marketing campaigns of various clients such as Panasonic, Renata Pharmaceuticals Ltd., Coca Cola, Qatar Airlines, RFL and many more.
Assisted in the development of marketing materials targeted at potential clients, showcasing the company''s strengths and value proposition.
Brand Service Executive
Adcomm Ltd.
12.2007 - 09.2009
Account Management working in collaboration with creative team to design and implement multi-faceted campaign plans. Up to 5 simultaneous marketing campaigns were executed.
Design and implementation of both direct and passive marketing approaches such as TV, radio, and internet advertising.
Responsible for strengthening the image and value of companies like Coca-Cola, Unilever, Telenor, etc.
Affiliated with LOWE Worldwide
Education
BBA - Accounting And Finance
North South University
Dhaka, Bangladesh
12.2007
Skills
Team Collaboration and Leadership
Customer Relationship Management
Planning and implementation
Relationship Building
Microsoft Office
Salesforce
PowerBI
Multitasking and Organization
Goals and performance
Sales expertise
Sales Forecasting
Business Development
Achievements and extracurricular activities
Top Achiever in terms of sales for the Alberta South district and 4th in Western Canada, 2022.
Completed training on Personal Productivity, Time Management and Prioritization from Starweaver, 06/01/24.
Certified Diamond Seller, Diamond Council of America, 10/01/13.
Effective Communication and the art of Public speaking training, Speakraft, 06/01/09.
Grand sponsor of local Calgary Cricket team - Chinook Bengals both 2023 and 2024.
Top employee recognition for outstanding contributions made to National RRP strategy, 2018.
Professional references
Mr. Paul Pielas, Head of Combustible Portfolio, Rothmans, Benson and Hedges, (416) 457 6544, paul.pielas@rbhinc.ca
Mr. Trieu Vo, Territory Manager, Rothmans, Benson and Hedges, (403) 991 4488, trieu.vo@rbhinc.ca
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits
Global Materials Cost Controlling Senior Financial at Philip Morris International, PMIGlobal Materials Cost Controlling Senior Financial at Philip Morris International, PMI