Summary
Overview
Work History
Education
Skills
Timeline
Barista

Imran Chowdhury

Montréal,QC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

1
1
year of professional experience

Work History

Barista

Leilani Parial
08.2022 - 12.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.

Server

Mr Bakharan
11.2019 - 02.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

Mohair Bakhir
06.2018 - 02.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $Amount or more per shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Graduate Certification - Natural Sciences

College Maisonneuve
3800 Sherbrooke St E, Montreal, Quebec H1X 2A2
08.2022

Skills

  • Display Maintenance
  • Hospitality and Professionalism
  • Menu Memorization
  • Equipment Checks and Assessments
  • Coffee and Tea Preparation
  • Workstation Maintenance
  • Espresso Machine Operation and Maintenance
  • Stocking Supplies and Retail Products
  • Coffee Machine Demonstrations
  • Food Storage Management
  • Equipment and Store Cleaning
  • Food Serving and Preparation
  • Sandwich Preparation
  • Exceptional Customer Service
  • Billing and Payment Processing
  • Menu Item Preparation
  • Smoothie Making
  • Counter Restocking
  • Beverage Preparation
  • Infection Prevention
  • Credit Card Transactions
  • Customized Menus
  • Menu Optimization
  • Coffee Expertise
  • Tea Expertise
  • Suggestive Selling
  • Standardized Recipes
  • Utensils and Equipment
  • Dietary Restrictions
  • Belt Conveyors
  • Safe Work Practices
  • Origination Knowledge
  • Ability to Adapt
  • Daily Cash Management
  • Cash Register Operation
  • Financial Transactions
  • Adaptable and Flexible
  • Oral Comprehension
  • Available Weekends

Timeline

Barista

Leilani Parial
08.2022 - 12.2022

Server

Mr Bakharan
11.2019 - 02.2020

Cashier

Mohair Bakhir
06.2018 - 02.2019

Graduate Certification - Natural Sciences

College Maisonneuve

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Imran Chowdhury