Imraan Dudhia

• Spearheaded revenue growth by 20% annually, surpassing $950K, through strategic initiatives and effective team management
• Managed day-to-day store operations, ensuring exceptional customer service, visual merchandising, and adherence to health and safety protocols
• Implemented protocols for store security, inventory management, adherence to health and safety standards, and financial transactions, ensuring compliance with company policies
• Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
• Conducted regular facility inspections to identify repair needs or improvements.
• Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
• Provided support and services related to mail and deliveries.
• Assisted with logistical requirements for events and meetings.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Contacted trade-specific companies for equipment and building repair quotes.
• Supervised guests at front counter, answering questions regarding products.
• Managed inventory control, cash control, and store opening and closing procedures.

- Founded and operated an independent photography studio, specializing in headshots, family portraiture, and product photography.

• Photographed high-quality images for various print and digital projects.
• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Digitally edited photos to enhance appearance.
• Scheduled studio appointments to shoot wide variety of subjects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Facilitated printing of images for client's portfolio.
• Selected and set up appropriate props, backdrops, and lighting.
• Trained new photographers in use of camera equipment and editing software.

• Successfully led photography workshops for 20 adults both on and off-site, managing logistics, AV equipment, inventory, resulting in successful delivery of engaging sessions.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Analyzed and evaluated training effectiveness and program outcomes.

• Managed key accounts, including Sony Middle East and Africa, Fujifilm MEA, and Canon MEA, with total value exceeding $1M
• Produced and managed large-scale events, overseeing logistics, budgeting, and stakeholder communications, managing inventory and equipment, and overseeing teams of up to 20 staff and volunteers
• Developed training materials and managed educational program of more than 200 workshops, international tours and special events annually, achieving significant revenue growth and outstanding customer satisfaction
• Conceptualized and launched Sony Alpha Photographers Program, managing promotional activities and social media engagement.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Liaised with marketing and sales teams to develop targeted campaigns.
• Contributed to team objectives in fast-paced environment.
• Trained new employees on customer service, money handling and organizing strategies.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Conducted research and gathered key information for use in upcoming project planning.
• Maintained open communication by presenting regular updates on project status to customers.
• Reported regularly to managers on project budget, progress, and technical problems.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Provided consulting services to small businesses, assisting in business planning, funding acquisition, and operational optimization
• Assessed market and customer insights to formulate business model recommendations.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Generated ad-hoc reports to evaluate specific business requirements.
• Generated standard and custom reports to provide insights into business performance.