Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Imma Neissa Bruno

Montreal,QC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sales Secretary

Mazda Gabriel Anjou
06.2023 - Current
  • Boosted customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Streamlined sales process for increased efficiency, implementing a comprehensive client database system.
  • Enhanced team collaboration with regular communication and sharing of best practices among sales staff.
  • Facilitated smooth transactions by accurately processing sales orders and maintaining organized records.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Demonstrated strong attention to detail when preparing contracts, reducing errors and ensuring accuracy in documentation.
  • Delivered exceptional administrative support by managing correspondence, filing systems, and office supply inventory efficiently.
  • Promoted a positive work environment by fostering open communication lines within the team.
  • Managed filing system, entered data and completed other clerical tasks.

Sales Associate

Guess
10.2022 - 01.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

No Degree - Law And Justice Studies

Collège Ahuntsic
Montreal, QC

SALES

ACADEMIE DE LA VENTE
MONTREAL

High School Diploma -

École Secondaire Marie-Anne
Montréal, QC
01.2023

Skills

  • File Management
  • Order Processing
  • Mail Distribution
  • Sales Support
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Customer Service
  • Administrative Skills
  • Excellent Communication

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Sales Secretary

Mazda Gabriel Anjou
06.2023 - Current

Sales Associate

Guess
10.2022 - 01.2023

No Degree - Law And Justice Studies

Collège Ahuntsic

SALES

ACADEMIE DE LA VENTE

High School Diploma -

École Secondaire Marie-Anne
Imma Neissa Bruno