IMEN ABIDI
Calgary
Summary
Seeking for an administrative support senior coordinator position.
Over 9 years’ experience in Aviation Industry Possess Flight Attendant License Excellent knowledge of passenger safety and flight emergency procedures Strong hospitality and customer service skills Passion for working with people with an excellent work ethic Strong communication and interpersonal skills Trilingual- Fluency in English, French and Arabic. Demonstrated ability to work independently as well as in a team
Overview
20
20
years of professional experience
Work History
Secretary
Private Clinic
01.2005
- Greeted and directed patients
- Interviewed patients to complete forms, documents and case histories
- Registered patients and maintained their records
- Booked appointments in person and over the phone
- Received and attended to patients’ calls
Administrative Support Senior Coordinator
Air-CANADA
05.2025 - Current
Supervisor
Custom Kings
03.2021 - 05.2024
- Responsible for all aspects of customer service
- Training new employees.
- Operating cash registers.
- Stocking store shelves.
- Preparing the weekly schedule.
- Feedback.
Sales-Associates
Underground Clothing
06.2014 - 12.2014
- Helps customers select products, answers questions, and shares product knowledge.
- Creates or updates customer profile records.
- Processes purchases and returns.
- Cashier, closing register...
Sales-Associates
The Children’s Place
06.2014 - 12.2014
Flight Attendant
Nouvel Air
01.2006 - 05.2014
- Responsible for all aspects of customer service and in-flight safety
- Welcomed passengers, confirmed tickets and served food and beverages
- Explained flight safety and emergency procedures
- Ensured safety of passengers during take-offs and landings
- Announced information for passengers
- Helped passengers in placing their goods on luggage
TUTOR
01.2005 - 01.2010
- Taught English and French
Education
Bachelor’s Degree - English Language and Literature, American and English Studies
University of Sfax
01.2005
High School Diploma - undefined
06.2000
Skills
- Client support
- Trilingual English, French, Arabic
- Strong written communication skills
- Administrative support
- Strong organizational skills
- First level hardware and software troubleshooter
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Administrative Support Senior Coordinator
Air-CANADA
05.2025 - Current
Supervisor
Custom Kings
03.2021 - 05.2024
Sales-Associates
Underground Clothing
06.2014 - 12.2014
Sales-Associates
The Children’s Place
06.2014 - 12.2014
Flight Attendant
Nouvel Air
01.2006 - 05.2014
Secretary
Private Clinic
01.2005
TUTOR
01.2005 - 01.2010
High School Diploma - undefined
Bachelor’s Degree - English Language and Literature, American and English Studies
University of Sfax
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