Imelda Espinoza
San Leandro
Summary
Self-motivated Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity. Administrative assistant with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Office of the Public Defender - Alameda County
2021.03 - Current
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures
- Greeted clients upon arrival at office and provided assistance as needed
- Updated databases with new information received from attorneys or clients
- Answered phones promptly while providing courteous customer service
- Generated reports summarizing case progress for internal use
- Maintained client confidentiality in all matters.
Specialist Clerk I
Alameda County Office of the Public Defender
2020.11 - 2021.03
- Developed and implemented specialized procedures for customer service operations
- Organized and maintained client files and records in accordance with office policies
- Retrieved files from off site storage facilities as needed
- Answered questions from clients regarding their cases in a professional manner
- Performed data entry tasks including entering information into databases or spreadsheets for tracking purposes.
Instructor
Alameda County Registrar of Voters; Poll Worker Training
2019.09 - 2020.11
- Teaching 3-hour long training courses to 25+ poll workers
- Assisting in completing training schedules for 40 employees, both instructors and classroom assistants
- Ensure COVID-19 protocols were followed by employees
- Conducted pre-election tests of voting equipment and systems
- Verified voter registration records to ensure accuracy of information
- Maintained a secure environment at the polling site by controlling access to voting areas.
Education
Bachelor of Science -
San Jose State University
05.2019
Skills
- Fluent speaking and writing Spanish
- Confidential Document Control
- Meeting Facilitation
- Calendar Management
- Strong Interpersonal Skills
- Problem-Solving Skills
- Database Entry
- Filing And Data Archiving
References
- Sadie Wathen, Supervising Attorney, (415) 734-0904, sadie.wathen@acgov.org
- Rachel Petagara, Legal Admin Manager, (510) 268-7442, rachel.petagara@acgov.org
- Claudia Guzman, Direct Supervisor, (510) 306-0696, claudia.guzman@acgov.org
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant
Office of the Public Defender - Alameda County
2021.03 - Current
Specialist Clerk I
Alameda County Office of the Public Defender
2020.11 - 2021.03
Instructor
Alameda County Registrar of Voters; Poll Worker Training
2019.09 - 2020.11
Bachelor of Science -
San Jose State University
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