Iman Savarkar Virani
Vaughan,ON
Summary
Results-driven operations manager with expertise in optimizing efficiency, ensuring safety compliance, and enhancing customer satisfaction. Proven ability to implement inventory management systems and analyze feedback for continuous improvement.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Sam Star Windshield LTD
04.2023 - Current
- Managed daily operations ensuring high-quality windshield repair and replacement services.
- Trained and mentored staff on safety protocols and customer service excellence.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to enhance service offerings and improve client satisfaction.
- Managed day-to-day business operations.
Auto Glass Technician
Star Auto Glass
02.2018 - 04.2023
- Repaired and replaced windshields using advanced adhesive techniques and specialized tools.
- Ensured compliance with safety standards during installation and repair processes.
- Trained junior technicians on best practices for glass handling and installation procedures.
- Diagnosed vehicle glass issues, providing effective solutions while minimizing customer downtime.
Owner/Operator
Virani Auto Glass
06.2005 - 12.2017
- Developed marketing strategies to increase local visibility and attract new customers.
- Oversaw financial management including budgeting, invoicing, and expense tracking.
- Established vendor relationships for sourcing quality materials at competitive prices.
- Coordinated scheduling of appointments to maximize operational efficiency and service delivery.
Education
Farazi High School
Mashhad Iran06-2004
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Sam Star Windshield LTD
04.2023 - Current
Auto Glass Technician
Star Auto Glass
02.2018 - 04.2023
Owner/Operator
Virani Auto Glass
06.2005 - 12.2017
Farazi High School