Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Imani lucas

Lancaster

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Is a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Accurately operated cash register to process customer payments.
  • Prepared salads, soups and sandwiches for customers.
  • Greeted guests, promoted specials, and took orders.

Broista

Dutch Bros
02.2022 - 10.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders and process payments.

Boba Barista

It's Boba Time
05.2022 - 11.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.

Education

High School Diploma -

Capistrano Connections Academy
San Juan Capistrano, CA
08-2020

Skills

  • Phone and online order processing
  • Multitasking and prioritizing
  • Food safety
  • Flexible schedule
  • Safe food handling
  • Workstation organization
  • Teamwork and collaboration
  • Customer service
  • Menu memorization
  • Cash handling

Certification

  • Food Safety License and certification, Premier Food Saftety, 03/12/2025-03/11/2028

Timeline

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current

Boba Barista

It's Boba Time
05.2022 - 11.2022

Broista

Dutch Bros
02.2022 - 10.2023

High School Diploma -

Capistrano Connections Academy

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Imani lucas