Iman Ahmed
Human Resource Intern
Milton,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Concierge
Sienna Senior Living
Milton, ON
07.2022 - 01.2023
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
Cashier
Loblaw Companies
Milton, ON
08.2020 - 01.2023
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Crew Member
Tim Hortons
Milton, ON
05.2021 - 05.2022
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
Crew Member
McDonald's
Milton, ON
06.2017 - 07.2020
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
St Francis Xavier
Milton, ON 09.2016 - 06.2020
BBA - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON 01.2021 - Current
Skills
HR policies
Office administration
Recruitment
Computer literacy
MS Office
Report preparation
Service standard compliance
Money handling abilities
Filing
Excel
Timeline
Concierge
Sienna Senior Living
07.2022 - 01.2023
Crew Member
Tim Hortons
05.2021 - 05.2022
BBA - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning
01.2021 - Current
Cashier
Loblaw Companies
08.2020 - 01.2023
Crew Member
McDonald's
06.2017 - 07.2020
High School Diploma -
St Francis Xavier
09.2016 - 06.2020