Imad Al-sadi

Energetic and motivated logistics coordinator and front desk clerk with almost 3 years of experience in an American logistics company. Able to effectively communicate and work cooperatively with a team. Skilled at efficiently managing resources to meet deadlines. Highly motivated and able to work independently. Most proud of getting this experience in a really young age.

• Provided outstanding customer service to passengers and visitors, ensuring a positive and welcoming experience at the front desk.
• Effectively coordinated and assigned loads to drivers, considering factors such as load size, weight restrictions, delivery deadlines, and driver availability.
• Streamlined the check-in and ticketing process by implementing efficient procedures, utilizing computerized systems, and maintaining accurate records.
• Maintained a clean and organized front desk area, ensuring a professional and inviting atmosphere for passengers and visitors.
• Successfully managed multiple tasks simultaneously, such as answering phone calls, responding to emails, assisting passengers, and processing ticket sales and warehouse work.
• Effectively managed a team of drivers by providing clear instructions, addressing concerns, and promoting a positive work environment.
• Accurately managed cash transactions, ticket sales, and reconciled cash registers at the end of each shift.
• Effectively resolved conflicts and handled challenging situations with passengers, demonstrating excellent interpersonal skills and the ability to remain calm under pressure.
• Developed a strong understanding of the company's policies, procedures, and safety regulations.