Afanide Elizabeth I.
Edmonton,Canada
Summary
Recent Economics graduate with a Minor in Finance and experience in financial research, customer service, team leadership, and operational excellence. Skilled in analyzing large datasets, managing cash reconciliation, delivering exceptional client experiences, and working effectively in fast-paced environments. Strong analytical and communication skills with proficiency in Excel, R, and Microsoft Office. Eager to contribute to Santander Consumer Bank by delivering outstanding customer service while supporting efficient and compliant banking operations.
Overview
3
3
years of professional experience
Work History
Swing Manager / Shift Leader
McDonald's Canada
04.2023 - Current
- Led daily operations, cash reconciliation, customer issue resolution, compliance, employee training, and workflow coordination.
Entrance Attendant
Explore Edmonton
07.2024 - 08.2024
- Delivered customer service, managed admissions, maintained organized event operations, and collaborated with staff.
Research Assistant
Grant MacEwan University
02.2024 - 04.2024
- Analyzed 10,000+ observations using Excel and R; conducted statistical analysis, data cleaning, and prepared policy-focused research findings.
Education
Bachelor of Arts - Economics, Finance
Grant MacEwan University
AB, Canada11.2025
Skills
- Cash Handling & Reconciliation
- Customer Service
- Client Relationship Management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Statistical Analysis
- Regression Analysis
- Quantitative Research
- R Programming
- Problem Solving
- Leadership
- Communication
- Attention to Detail
Timeline
Entrance Attendant
Explore Edmonton
07.2024 - 08.2024
Research Assistant
Grant MacEwan University
02.2024 - 04.2024
Swing Manager / Shift Leader
McDonald's Canada
04.2023 - Current
Bachelor of Arts - Economics, Finance
Grant MacEwan University