Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kanavdeep Gill

35 Yately Street, Brampton

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Tech Asscoiate

Staples
06.2023 - 09.2023
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Managed customer relations through communication and helpful interactions.
  • Worked varied hours to meet seasonal and business needs.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Maintained relationships with customers to maximize sales opportunities.

Receptionist/Sales Associate

Nexgen Cars Canada
06.2022 - 09.2022
  • Answered telephone and email inquiries from potential customers.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Responded to customer enquiries via telephone and email.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Customer Service Associate

Walmart
06.2021 - 09.2021
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer calls and emails to answer questions about products and services.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.

Education

Bcom, Commerce

York University
Toronto, ON
2025

Skills

  • Inbound and Outbound Calling
  • Sales
  • Guest Services
  • Scheduling
  • Client Needs Assessment
  • Time-Management
  • Team work
  • Communication

Timeline

Tech Asscoiate

Staples
06.2023 - 09.2023

Receptionist/Sales Associate

Nexgen Cars Canada
06.2022 - 09.2022

Customer Service Associate

Walmart
06.2021 - 09.2021

Bcom, Commerce

York University

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