Ima Agukwe
Lethbridge,AB
Summary
I’m a dependable and energetic team member with experience in fast-paced customer service roles, including Tim Hortons and retail at Lammle’s Western Wear. I’m skilled at multitasking, staying organized under pressure, and creating positive customer experiences. I adapt quickly, communicate well, and enjoy contributing to a strong, supportive team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
Calgary, Alberta
06.2022 - 08.2024
- Prepared and served quality beverages and food items to customers.
- Operated cash register and processed customer transactions accurately.
- Stocked supplies and restocked items as needed throughout shifts.
- Greeted customers upon entering the store with friendly demeanor.
Sales assistant & Cashier(Summer Seasonal Role)
Lammles western wear
Stampede
06.2022 - 06.2024
- Assisted customers in selecting clothing and finding appropriate sizes.
- Restocked inventory to ensure product availability.
- Operated checkout counters and processed payments efficiently.
Assistant Shooting Coach
Dave Love’s Shooting Basketball Camp
Calgary, Alberta
10.2023 - 12.2023
- Instructed young athletes on fundamental shooting techniques to enhance performance.
- Designed drills emphasizing catch-and-shoot, shooting under pressure, and footwork.
- Fostered player confidence by highlighting strengths and tracking progress.
Education
Bachelor of Science - Computer Science
University of Lethbridge
Lethbridge05-2028
High School Diploma -
St Francis High School
Calgary, AB07-2024
Skills
- Interpersonal skills
- Customer service expertise
- Team collaboration and leadership
- Food safety
- Time management
- Critical thinking and calculation
- Supply restocking
Hobbies and Activities
Soccer, Basketball, Fitness and Watching movies.
Awards & Achievements
Honor Roll of Excellence (2021-2022 academic year), Silver medal, 2023/2024 Division II Highschool Basketball
Volunteer Experience
Royal Oak Victory Church, Volunteer
- Served beverages in the Royal Café during community gatherings.
- Coordinated children’s carnival games during family events.
Certification
AGLC ProTect Certificate
Timeline
Assistant Shooting Coach
Dave Love’s Shooting Basketball Camp
10.2023 - 12.2023
Team Member
Tim Hortons
06.2022 - 08.2024
Sales assistant & Cashier(Summer Seasonal Role)
Lammles western wear
06.2022 - 06.2024
Bachelor of Science - Computer Science
University of Lethbridge
High School Diploma -
St Francis High School