Ilsa Akhter
Charlottetown,PE
Summary
Objective:
Multilingual third-year BBA student, specializing in marketing, aspiring to pursue a career in law by building on a solid academic foundation, exceptional analytical skills, and a strong sense of purpose.
Overview
4
4
years of professional experience
Work History
Seasonal Store Associate
TJX Companies
10.2024 - 01.2025
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed strong rapport with customers and created positive impression of business.
Customer Service Representative
IO Solutions Call Center
04.2023 - 05.2024
- Managed over 100 customer transactions daily, maintaining a 99% accuracy rate with POS systems.
- Demonstrated a keen understanding of company products and swiftly adjusted to modifications in the company's guidelines, practices, and range of products
Cashier
Sobeys
10.2022 - 05.2024
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Entrepreneur
The Minimalist Cakery
06.2021 - 09.2022
- Achieved 250+ sales and generated over $2000+ in revenue by establishing a small business and selling baked products.
- Earned a 5-star customer rating with over 60+ reviews by fulfilling quality orders for over 150+ valued and loyal customers.
Education
Bachelor - Business Administration
University of Prince Edward Island
Charlottetown05.2026
Skills
- Maintains an impressive CGPA of 38 while balancing full-time academics, 20 hours of part-time work and multiple executive roles in various university clubs
- Demonstrates strong leadership and collaboration skills by fostering productive relationships in diverse team environments, contributing to cohesive and motivated groups
- Excels in strategic problem-solving and time management, effectively managing diverse priorities and responsibilities with efficiency
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) at an intermediate level, Data Entry, Social Media Marketing and Canva
Accomplishments
- Dean’s List Honoree (2023–2024): Recognized for outstanding academic performance with a CGPA of 3.8.
- Scholarship Award Recipient: Earned a $1,000 scholarship in recognition of academic excellence and dedication to studies.
- Events Coordinator, UPEI Debate and Model United Nations Club: Successfully planned and executed events that enhanced member engagement and club visibility.
- Upper-Year Representative, UPEI UNICEF Club: Acted as a liaison between the executive team and upper-year students, fostering collaboration and representing student interests.
Timeline
Seasonal Store Associate
TJX Companies
10.2024 - 01.2025
Customer Service Representative
IO Solutions Call Center
04.2023 - 05.2024
Cashier
Sobeys
10.2022 - 05.2024
Entrepreneur
The Minimalist Cakery
06.2021 - 09.2022
Bachelor - Business Administration
University of Prince Edward Island
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