Iloh Samuel

· Collaborated with clinical and business stakeholders to elicit, analyze, and document requirements for an E-commerce enhancement initiative, improving digital order workflows for medical supplies and streamlining vendor communication.

· Led process mapping, gap analysis, and solution design for a Drug Inventory Management System, enabling real-time tracking of medication stock levels, reducing wastage, and supporting compliance with regulatory controls.

· Supported the Clinical Data Archival Enhancement Project by gathering archival criteria, defining data retention rules, and working with IT to ensure secure migration and long-term accessibility of legacy patient records.

· Facilitated the successful integration of INTERRAI with Long-Term Care (LTC) EMR systems, aligning data models, conducting interoperability analysis, and validating system behavior across multiple clinical modules.

· Prepared key documentation including BRDs, use cases, and test plans; worked closely with QA teams to execute UAT, validate business rules, and ensure alignment with clinical workflows and compliance standards.

· Utilized JIRA, Confluence, and SharePoint for tracking project tasks, managing backlog items, and maintaining stakeholder visibility across cross-functional healthcare technology teams.

· Relocation / Personal Growth Pursuit

• Streamlined operational processes to enhance workflow efficiency and reduce bottlenecks.
• Collaborated with cross-functional teams to implement process improvements and achieve organizational goals.
• Developed and maintained detailed documentation for standard operating procedures, ensuring compliance and consistency.
• Led training sessions for staff on best practices in business operations, fostering a culture of continuous improvement.
• Analyzed performance metrics to identify areas for operational enhancement, driving strategic decision-making initiatives.
• Managed vendor relationships to optimize supply chain operations, reducing costs while maintaining service quality.

• Coordinated inventory management processes to ensure stock availability and minimize discrepancies.
• Implemented tracking systems to enhance accuracy in inventory records and streamline operations.
• Led regular audits to assess inventory levels, identify issues, and recommend corrective actions.
• Trained staff on best practices for inventory control and utilization of management software.
• Developed and maintained relationships with suppliers to optimize procurement efficiency.