Sylvester Ilo
Toronto,ON
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments with strong communication and task prioritization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Financial Services Representative
CIBC
Toronto, Ontario
07.2022 - Current
- Established relationships with clients daily, conducting needs-based conversations, and recommending solutions using financial applications, which include Salesforce, AST, COINS, TelAgent, and SM@RT.
- I have been recognized with several awards for exceeding targets and delivering exceptional client experience in my role.
- Assisting clients by proposing solutions to address financial objectives such as debt management, investments and other financial goals using CIBC’s financial tools.
- Proactively selling CIBC products such as chequing and savings products, Lending products including mortgages, secure/unsecured lines of credit, student loans, and investment products.
- In this position, I worked with both commercial and lending department to evaluate clients’ ability to repay loans and establish loan structures.
Inbound Sales Representative
Mmcc Solutions Canada Company
Toronto, ON
07.2021 - 03.2022
- Developed and maintained working knowledge of products and services to deliver timely, accurate information
- Exceeded productivity targets and sales goals by 20%
- Documented details of calls and customer interactions
- Worked with 35 daily customers to sell over $600 worth of products
Education
Bachelor of Arts - Business And Society
York University
Toronto 09.2019 - 05.2022
Associate of Science - Business Marketing
Seneca College of Applied Arts And Technology
08.2016 - 05.2018
Skills
Data verification
Customer relationship building
Data analysis
Marketing research
Search Engine Optimization
Microsoft Office Suite
SQL and databases
Digital marketing
Communications management
Adobe software
Research and analysis
Report preparation
Good Telephone Etiquette
Sales Strategies
Graphic design
Market Analysis
Timeline
Purpose 250
06-2023
Purpose 250
01-2023
Google Finance Data Analyst Professional Certificate Specialization
12-2022
Google Data Analytics Specialization
12-2022
Financial Services Representative
CIBC
07.2022 - Current
Inbound Sales Representative
Mmcc Solutions Canada Company
07.2021 - 03.2022
Bachelor of Arts - Business And Society
York University
09.2019 - 05.2022
Associate of Science - Business Marketing
Seneca College of Applied Arts And Technology
08.2016 - 05.2018
Certification
Google Finance Data Analyst Professional Certificate Specialization